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  1. I have a Yealink T48s which they say is not compatible for deskphone pairing.I am hoping to see more compatible Deskphone models that can take advantage ofthe feature.

    10 votes

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  2. Feature Request Description:
    customer wants that voicemail prompt to be slower when providing the number who left VM

    Expected Behavior: voicemail prompt to be slower when providing the number who left VM
    Current Behavior: prompt too quick that they cannot take note of the number

    1 vote

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    0 comments  ·  General Phone  ·  Admin →
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  3. Please add a way to answer a call and transfer it with the keyboard only. Currently I can answer a call and start a transfer, but I have to either use the mouse or press the tab key a bunch to select blind or attended transfer. Receptionists want to be able to answer and complete a transfer without taking their hands off the keyboard.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  4. For Apple users, an Apple call for "two-factor authentication" is not signaled by a ring on a group number (+49xxxxxx). Only one entry appears as missed calls in the journal.
    The calls via the group are currently not reaching users and are disappearing into nirvana.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Use case for an internal call:
    A calls B. B has initiated a call forwarding to C. A wants to see on the display that the call from B has been redirected to C.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Option to remove the from information in the body of the voice email that is sent from RingCentral. Wish to make the email anonymous to my staff so they just focus on date time and voice message content when they play the message.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. The customer has 2 deskphone and has an idea to have the other call forward going to his other phone if the first phone is on call if the call comes from the call queue. I hope we can add another deskphone with the same extension from the call queue to have the forwarding work.

    1 vote

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    0 comments  ·  Call Queues  ·  Admin →
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  8. Akila wants Ringcentral Sri Lanka numbers to be used as Outbound Caller ID's. Currently it shows as a restriction in Sri Lanka.

    1 vote

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  9. Have the system auto-dial our area code, or to preprogram a button where it will issue the area code prior to dialing out. For example: the telephone number would be 1-555-999-1234, there's a way to have the system predial the '555' so all we have to do is enter in the 999-1234.

    2 votes

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  10. We did contacted support and we advised that the warranty will be voided, It would be helpful if there is a interface on the online account where the admin can see the list of the phone passwords for the account

    2 votes

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  11. 1 vote

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    0 comments  ·  HUD & Presence  ·  Admin →
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  12. 1 vote

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  13. A feature where we can set 2 or more extensions in zero dialing

    2 votes

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  14. inbox components such as cords and handsets such be given the option to be replaced only instead of getting the whole phone set changed

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  15. The fax cover sheet currently automatically puts the ext. number where the fax is coming from. It would be nice to have the option to not list the ext. number as this can impact call routing for incoming calls if the ext. is used when it should not be.

    1 vote

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    0 comments  ·  Fax  ·  Admin →
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  16. Ability to do click to dial on Poly Edge E320

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  17. When you work simultaneously with multiple chats you often read conversations somewhere in the middle. Like searching for quotes in one chat and posting them into another. Each time when you return back to one of such chats you are in the end of conversation and have to scroll up to get to the place you have left. So the proposal is to keep chat positions as for instance Telegram messenger does.
    This is for Desktop app, not sure how does mobile version work

    1 vote

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    0 comments  ·  Team Messaging  ·  Admin →
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  18. It would be nice to be able to reboot phones in bulk as opposed to having to resync one at a time.

    8 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  19. A feature in which a call queue extension can be set as a voicemail recipient of another call queue.

    2 votes

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  20. The customer wants to have the option to resync the desk phones all at once with one click during after-hours. So if ever there is a change in the user details it will be updated and it will not be one by one.

    2 votes

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