11283 results found
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Download reports anayltics
The client wanted to download reports analytics as a file (doc or pdf).
1 vote -
Generate a Report of User Softphone Version
It will be helpful for an Admin to have a section in the web portal that allows him to see what softphone version a user is currently using.
1 vote -
Paging Group Device to Receive Page increase to 65 Devices
On the Admin Portal for Paging Group when they selected all device under Device to Receive Page he system give them an Alert
You've reached the limit of 25 paging devices. To add new device to the group please deselect one of the already added devices first.They would like to have up to 65 Paging Devices added on Device to Receive Page.39 votes -
Simultaneous - removed the missed calls in the Glip
removed the missed calls in the Glip
2 votes -
Send Notification when Text Messages is reaching near the limit of 5000 Messages
Send Notification when Text Messages is reaching near the limit of 5000 Messages
3 votes -
List incoming call in the history while it is ringing
It would be ideal to list the call while it is ringing on the app instead of listing it in the call history after the call is disconnected, hung up, or missed.
3 votes -
Add meetings in user template
A feature in which there is a setting for meetings in the user templates
1 vote -
Number of Provisioned Lines
Have the option to set the "Number of Provisioned lines" to 100 in the account without the need to call/request each phone.
1 vote -
Button for spam caller
I hope they will add a button to press and the number of the spam caller will go to the blocked list. Instead of adding it manually in the admin portal or desktop app
1 vote -
Account Switching on Ring Central Mobile App
I would like for Ring Central to have an Account Switching Feature added to Ring Central Mobile or Desktop Application. This will give an ease of an easier way to make account that needs multiple logins
1 vote -
Assigned shared line number to user extension
Assigned shared line number to user extension
5 votes -
for operator extension to use main number for sms and to keep it that way whenver sending sms
for operator extension to use main number for sms and to keep it that way whenever sending sms as they kept on changing it to main number whenever Operator extenson sends sms
5 votes -
Customer wants to have an option that they can change and use different numbers for the caller id that can be used only to display a dif...
...ferent number on his caller id free of charge. For sales purpose on different sites
2 votes -
Departmental Voicemail Box
We need a Department Voicemail Box that can be set for the Call Queue , that would enable Call Queue Members to access it thru Apps.Once the voicemail was accessed by one of the members, it will automatically be exported to the Members Inbox so that it cannot be touched anymore by other Members hence avoiding multiple callbacks to the callers.
6 votes -
Call log option to display 50, 100, 200 items per page
When check call log, maximum display per page is 20. It could help save time if there's an option to display 50, 100 and 200 items then scroll over the details.
3 votes -
Be able to link What's App to RingCentral
We should have the capability to link What's app with RingCentral without upgrading to Engage Digital
3 votes -
Move a Report and Subscription to another user
We have an admin who left our company and there are reports and subscriptions on her access. It would be nice there's an option to move the report or change the ownership of the report.
5 votes -
Swap numbers online
Please add a feature in service.ringcentral.com so customers can swap numbers like what we are doing in AI (internally)
4 votes -
Deskphone to make and receive internal call but block external calls
Wants a phones that won't have capability to call out external numbers. It should only be able to call internally like other exts. Not externally
4 votes -
Searchable Dataset of Recorded Voicemail & Calls
It would be nice if recorded calls and voicemails can be saved as text, and then made searchable. For example, if I remember talking with a customer about certain issues, I can search up the key word(s), and find the call or voicemail where that word(s) were mentioned. This also allows me to search swear words (if any were used), mention of competition, prices, etc - allows for much better quality control of my company's communication with customers.
14 votes
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