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Phone & Messaging

Phone & Messaging

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13024 results found

  1. Wanted to have an option in the reports on how many times a desk phone goes offline.

    6 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  2. Syncing RingCentral numbers to the associated accounts that are connected through Active Directory in order to fill out the telephone field in User properties. This will help in automating the lengthy process of manually entering these details for each user, especially effective for companies with a lot of employees

    2 votes

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  3. PCRecruiter is a CRM which doesn't allow us to mass text anymore. Integrating PCR and RingCentral would allow my team to mass text candidates directly within PCR without having to copy/paste phone numbers from one app to the other.

    6 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. 3 votes

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  5. Currently, you cannot add subfolders in the RingCentral app for organizing messages. Having subfolders would be great to help with organizing conversations, especially when you are a part of hundreds of teams but don't want your sidebar to be full of each individually listed folders. A multi-leveled approach would help maintain a clean UI while boosting efficiency in communicating via chat.

    17 votes

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  6. Option yet to press or like a command to pick up a call on hold of those extensions assigned to line key 4 and above if the device only has three line keys available (eg. Cisco SPA-303 Desk Phone)

    3 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  7. Instead of using a dummy email address when adding user extension, it will best to have an option to disable 'Require unique email IDs' and add user extensions with the same email addresses

    7 votes

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  8. ability to add the super admin app to ring with the user's app

    1 vote

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  9. Add Call waiting Setting to User Template

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. We would like to see our billing invoice to include the itemized usage for every user extension.

    2 votes

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  11. It is much easier for us if any users within our company email domain @stretchlabhawaii.com can create a new RingCentral account.

    1 vote

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  12. Capability to process password reset inside of RingCentral Desktop Application

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. customer said he used to be able to rearrange the layout in the Company directory. He said he wants to change the layout of the page & rearrange the rows.

    1 vote

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  14. This feature will be useful to customers that will send fax without them creating a document and attaching it on the email.You can compose on the body of the email for the message on the fax that you wanted to send and send it without creating and attaching the document on the email. Example:Compose a fax message on the body of the emailsend the fax directly to the recipient Its very easy and useful

    5 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  15. Capability to delete a specific recording without the need to delete the call log

    2 votes

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  16. When declining a call on my desk phone or iOS app, it will immediately ring again. I need for there to be a 1 min delay for it to ring back.

    2 votes

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  17. We (my entire work team) would like the option to set our chat status to "Away" as well as to add text along with it. Right now, the only options are Available, Not Available and Invisible.

    42 votes

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  18. Please enable International MMS - or even better can you please support RCS both domestically & internationally - as that is a useful feature to send high quality images. RCS would be much better and is the latest standard as far as I'm aware - would like to be able to utilize this which is becoming common across carriers for picture/video delivery.

    44 votes

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  19. their account is campaign and brand registeredtheir numbers are all linked to the campaign but they are still getting voicemails about incomplete registration

    4 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  20. Currently we have 200+ "unassigned" phones in our account. There is no way to add these to a User from the User's "Phones" page. We can buy phones, or add the app, but can't provision an existing "unassigned" phone, on the User's Phone's page.If we want to provision an unassigned phone we have to pull up the phone in Phones & Devices and then do setup and assign. This isn't intuitive and should exist both in Phones & Devices, AND on the User's Phones page.

    3 votes

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