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1443 results found

  1. Please set up connector for Leap Legal Software

    Please set up connector for Leap Legal Software

    2 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  2. MS Teams presence status change in Audit Trail

    Currently, every time a user changes their status in MS Teams/Teams Embedded App, it shows in the Audit Trail in the Admin Portal, which causes the logs to become cluttered, making it difficult to track other important activities.

    We are looking for an option to prevent these status change logs from appearing in the audit trail.

    2 votes
    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Blocked numbers in the main super admin should not be blocked for other users.

    When the main super admin add a number in their blocked numbers it shouldn't be blocked to the other user extensions.

    2 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  4. Fathom

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  5. SMS/Voicemail/Fax notification on RC for Salesforce

    Currently, we only have a ringing tone for incoming calls on RC for Salesforce.

    It would be great if we had a notification/tone or flash app option whenever a user receives a text message, voicemail, or fax using RC for Salesforce.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  6. Pre-scheduled messaging

    Allow for any direct or team message to be scheduled to send at a specific time and date.

    2 votes
    New  ·  1 comment  ·  Developer Platform  ·  Admin →
    How important is this to you?

  7. HubSpot call log automation

    Would it be possible for RingCentral (HubSpot) to automate call dispositions, meeting types, and call outcomes? JustCall seems to offer this functionality, and implementing something similar could enhance efficiency and save time for users.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  8. Log a call to a case or project in Netsuite x RC App Connect

    Option to log a call to a case or project in Netsuite x RC App Connect

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  9. RingCentral Scheduler using Google (Gmail users)

    Allows Google users signed in to Outlook to schedule a meeting using RingCentral for Scheduler

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  10. Enable users on Salesforce to select all Numbers on the account

    Enable users on Salesforce to select all numbers associated to the account and not limited per extension

    2 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  11. RC for MS Teams EA Contact Optimization

    Enable the user, when searching, to show a specific Global Address List or anything similar feature that would either save contacts as Favorites or create Personal/Other contacts

    2 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  12. Ability to Retrieve Missing or Deleted Call Transcripts

    Ability to Retrieve Missing or Deleted Call Transcripts whether from user's end or support's end as seems it's not possible at the moment.

    2 votes
    New  ·  0 comments  ·  Other  ·  Admin →
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  13. Custom created properties in RingCentral for HubSpot integration

    Automatically associate the contact matching logic to the custom created properties in RingCentral for HubSpot integration

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  14. fixed icon for RC for HubSpot

    Ability to lock RC for HubSpot icon in the desired position.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  15. Remove chat tab on MS Teams for RingCentral

    Remove chat tab on MS Teams for RingCentral

    Reason for request: keep coming up as unknown

    which makes no sense

    2 votes
    New  ·  1 comment  ·  Developer Platform  ·  Admin →
    How important is this to you?

  16. RingCentral for Slack | SMS

    RingCentral for Slack enables Slack users to start a Video Meeting or an Audio conference directly from Slack’s text box, using the Slack's popular slash commands. However, RingCentral for Slack does not support SMS or text messaging.

    2 votes
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  17. Select the 'property' filed as the contact owner | RC Labs HubSpot SMS

    It would be great if we have the option to select the 'property' filed as the contact owner | RC Labs HubSpot SMS

    Currently, the workflow always sends the SMS from the contact owner’s phone number. Therefore please ensure the contact owner has a valid RC account (the same email address to sign in both HubSpot and RingCentral), and is able to sign in to RingCentral for HubSpot so that Send text messages (SMS) action will work properly.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  18. WellSky Personal Care Formerly Clear Care

    We currently use Wellsky Personal Care Formerly Clear Care for our client and Care Professional profiles, scheduling and additional needs. In the event of a call off we are attempting to reach out to several care pros at the same time, due to this with the current platform we are having issues with receiving the response back to the original sender. Integrating RingCentral into WellSky would provide a valuable and time saving method to reach our care pros and client needs at the same time.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  19. RingCentral Mobile App Live Call Monitoring

    Since the RingCentral applications for the desktop and web app has now the feature of like call monitoring; users would like to have it also in the mobile app.

    2 votes
    New  ·  1 comment  ·  Accessibility  ·  Admin →
    How important is this to you?

  20. MS Teams VM Greetings

    Ability to record the VM greetings on VM greetings settigs under MS Teams EA as of now we cannot her anything when we add a VM greetings.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?
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