← RingCentral Ideas

Settings and activity

82 results found

  1. Show availability/status in Company contact list.

    101 votes
    Implemented  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  2. RC Video support for Safari

    19 votes
    Implemented  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?

  3. RingCentral for Safari

    9 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  4. Bulk Delete All Voicemails

    82 votes
    12 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    This has been implemented! Please ensure you are on the latest version of the app 22.3.3. Latest version will be rolled out across this week 9/20-9/26.Learn more about in app bulk voicemail deletion here: https://support.ringcentral.com/app/phone/desktop-web/managing-voicemails-ringcentral-app-desktop-web.html

  5. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    282 votes
    Planned  ·  93 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  6. Expand Dynamics 365 integration to navigate to more records

    4 votes
    Future Consideration  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    An error occurred while saving the comment
    StrategiCom commented  · 

    The RC App only pulls in personal contacts currently. Please allow the ability to pull from the Global Address List in Office 365 as well.

  7. Priority option for queues.

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  8. Make company extensions available for the Custom Rules caller ID settings.

    13 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

    70 votes
    Future Consideration  ·  36 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  10. Call queue groups should also be visible on the HUD

    72 votes
    Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  11. Ability to turn off call quality survey for agents.

    40 votes
    8 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded
    Hi everyone, while there is great value in understanding the experience of our customers, we have heard the feedback, and we have greatly reduced the frequency of this particular survey on agents calls.

  12. Fix Custom Rule Issue for Call Queue Members

    4 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Add condition to custom call handling: internal vs. external calls

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Allow Polls

    225 votes
    Implemented  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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  15. Save custom status

    70 votes
    Implemented  ·  13 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    StrategiCom commented  · 

    Ability to save cusomized status options. Example: "Working in Office"

  16. Remote Desktop Control

    437 votes
    Implemented  ·  25 comments  ·  Events & Video » Other  ·  Admin →
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  17. Need to support at least 20 people in visible area

    68 votes
    Implemented  ·  2 comments  ·  Events & Video » Other  ·  Admin →
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  18. Raise hand

    183 votes
    Implemented  ·  3 comments  ·  Events & Video » Other  ·  Admin →
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  19. Ability to Forward Call to Another Extension

    13 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Allows Sites to be an option on the Messages Group Options for a User or Queue

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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