Settings and activity

26 results found

1. API for managing cost center in RC

   8 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Riyaz supported this idea  ·  Aug 24, 2025

2. shared lines for Yealink T54W compatibility

   4 votes

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   1 comment  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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   Riyaz commented  ·  Mar 13, 2024  ·  Edit…  ·  Delete…

   Logic says that shared lines should work with an Expansion module, but this is a problem that will continue to other customers because we didnt bother certifying shared lines for T54W with one or two expansion modules.

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   Riyaz supported this idea  ·  Mar 13, 2024

3. Screen Pop Question for Dynamics integration

   7 votes

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   Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Riyaz commented  ·  Dec 9, 2020  ·  Edit…  ·  Delete…

   Request is for a screen pop to occur in a new tab rather than on the same screen so that changes to the current record/screen they are in are not lost.

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4. Email to fax - failed responses for errors

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Riyaz shared this idea  ·  Dec 15, 2022

5. Dynamics integration - Add central admin control for settings

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Riyaz shared this idea  ·  Dec 9, 2020

6. Hide Name/Alias labels for privacy

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   Future Consideration  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Riyaz shared this idea  ·  May 18, 2023

7. DLBasic/Limited Extension/Low usage DL for Education/Hospitality

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Riyaz shared this idea  ·  Oct 16, 2022

8. OKTA to delete users not just disable

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Riyaz shared this idea  ·  May 21, 2023

9. remember microphone and speaker source / preferences in MVP app

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Riyaz shared this idea  ·  Feb 20, 2023

10. Teams Direct Routing - RingCentral Tab/App for common tasks

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Riyaz shared this idea  ·  Dec 9, 2020

11. Private Park ring reversion

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Riyaz shared this idea  ·  Apr 11, 2021

12. Wider range of template use

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Checking the IP address associated with the IP Phone under the Admin Portal

    31 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Call Queue - Ability to turn off missed call tagging

    94 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Streaming Music / Message on Hold

    79 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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16. Add more Calendar and Holiday options for Custom Answering Rules

    16 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Conference + Transfer Feature

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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18. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    36 votes

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    Under Review  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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19. Position in Queue, Estimated wait time, and Call queue caller call back feature

    220 votes

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    Future Consideration  ·  37 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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20. Self Service Custom Configs (Poly)

    20 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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