← RingCentral Ideas

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69 results found

  1. Poly Lens Integration with RingCentral

    6 votes
    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Tim supported this idea  · 

  2. Add External Number on HUD

    6 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Tim supported this idea  · 

  3. Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

    61 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Tim supported this idea  · 

  4. Call Queue ring simultaneously the overflow into another call queue simultaneously

    19 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Tim supported this idea  · 
    An error occurred while saving the comment
    Tim commented  · 

    Our panasonic phone system did this 20 years ago. Management is having a hard time understanding why a cloud hosted solution like Ring Central can't do the same thing.

    Only work around I have found is making cascading call queues, which makes most of your built in reporting very hard to decypher.

  5. provide an option to send call queue voicemail notifications to GLIP.

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Tim shared this idea  · 

  6. Power Automate Integration

    38 votes
    Under Review  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  7. Out of office auto reply to text messages

    113 votes
    Planned  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Email to Ringcentral converted to SMS

    34 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  9. Provide a way to directly leave voicemails without first calling someone

    30 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Allow More Than 10,000 Contacts

    50 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  11. Allow RC users to make internal phone calls after business hours

    35 votes
    Future Consideration  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  12. Presence on deskphones should only show user on first 2 lines, not every line

    28 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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  13. Dial by Name directory by site

    28 votes
    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    This feature is available. To learn more on how to implement, refer to this Knowledge Base article: Configuring the Dial-by-Name Directory in the RingCentral Admin Portal

  14. Analytics report for IVR key presses

    50 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  15. Auto DND while computer locked

    31 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Template for Intercom and Presence setting

    35 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Automatic text forwarding

    39 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  18. Need Reports Greater than 6 months, Need one year

    44 votes
    Planned  ·  5 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  19. Change the name of the group text message

    37 votes
    Planned  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  20. Add Any and All Extensions to Presence List

    33 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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