Settings and activity
68 results found
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36 votes
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7 votesTim
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69 votesTim
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45 votesUnder Review · 3 comments · Developer Platform, APIs, & Integrations » Integrations: Other · Admin →
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118 votes
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37 votes
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32 votes
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72 votes
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44 votes
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28 votesThis feature is available. To learn more on how to implement, refer to this Knowledge Base article: Configuring the Dial-by-Name Directory in the RingCentral Admin Portal
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103 votes
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33 votes
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38 votes
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42 votes
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114 votes
Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.
In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.
Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US
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40 votes
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33 votes
Our panasonic phone system did this 20 years ago. Management is having a hard time understanding why a cloud hosted solution like Ring Central can't do the same thing.
Only work around I have found is making cascading call queues, which makes most of your built in reporting very hard to decypher.