12911 results found
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RC app image resolution
We are needing to share images through the company with a high resolution, sharing high resolution image makes the picture show cut off or the image does not show completely, with that we need to download the image and open it on Photo Image Viewer, it would be nice if we can view it on the RC app on a full image.
2 votes -
Option to increase RC app font size
Ringcentral app with the big r logo, to expand the call, voicemail, recordings pane in the phone view to enlarge the font in the RC app for reading
4 votes -
calls logs on Desktop app
Our costumer requested that number will be visible for wireless callers .As for now in the current version she need to open the log to see the number who called what is unconfident for the user .
Costumer requested also to be able to expand the call logs at least to 75% of the page .Now is can be expand max to 25%1 vote -
Cold transfer presence
Pressing the soft key on the Polycom phone only allows you to do a warm transfer. we should have an option to do cold transfer
1 vote -
limit on the timeout for a paging message
wanted to add a a limit for a paging message
1 vote -
2 different credentials on the same user extension
Customer called in asking if its possible 2 different credentials on the same user extension
8 votes -
Change frequency of periodic tone on outbound recorded calls
I would like to have the option to change the frequency of the periodic tones for outbound calls that are being recorded. Right now it seems to be every 15 seconds which is quite annoying. I would like 30 second and 1 minute intervals as options.
18 votes -
MS Teams App should also ring when a DL within RingCentral is dialed
To fully integrate an office with the RingCentral Teams App the Yealink T46U phones should also work with Ring Central when set to the Teams Third Party App and vice-versa.
1 vote -
Customize Users to be included in Dial-by-Name Directory
It's better to have a option to customize users that can be included in a Dial-by-Name directory.
4 votes -
Wants to have template in adding members on multiple parking locations.
Wants to have template in adding members on multiple parking locations.
1 vote -
Wants to unblock all non caller ID incoming calls
Wants to unblock all non-caller ID incoming calls on the account
1 vote -
Edit Number Details Of The External Phone Number Under Ring Settings
Customer wants to have the ability to edit the Number Details of the external phone number under Ring Settings of a user extension
3 votes -
adjustments to allow pop out the Extension HUD to the middle blank space or return back to the previous look
Adjustments to allow pop out the Extension HUD to the middle blank space or return back to the previous look. With the new look, it seems that we can use the middle lank space for the dial pad, messages and videos but Not the HUD extension list anymore.
2 votes -
MS Teams to RC Platform Handoff
When someone calls in and gets transferred to an extension with Cloud PBX direct routing and not answered, it should handoff the call to Ringcentral app | Ringcentral voicemail.
If a call comes in, and gets transferred to Microsoft Teams user and unanswered, if the Cloud PBX voicemail is turned off, it should hand off the voicemail to Ringcentral.
1 vote -
Allow certain people in call groups to have incoming calls ring when they are on the phone
we have a receptionist in the call group who is supposed to be first on a call. When she picks up the call she won't get other incoming calls. We need her to be able to get silent or quiet notifications of incoming calls so she may juggle and transfer calls to the right people.
3 votes -
Fax duration
Hi team,
We've noticed that sending a fax using RingCentral Desktop application is taking a while to be processed especially if they are sending a lot of pages. It would be best if there's a way for us to improve the duration of sending fax to improve our customer's experience and efficiency of their task
11 votes -
Ability to manually forward the calls waiting in queue to voicemail
Ability to manually forward the calls waiting in queue to voicemail
6 votes -
Previous App Version
Please consider having an option to not update the app itself, specifically for the user interface. We had a hard time using the newly updated app. Some people are still comfortable with the preview of the previous version. Hoping to consider it
4 votes -
Ability to allow MS Teams status to be available but not accept calls
We have users that sometimes login to a workstation without a headset/microphone. We don't want them to show as away or do not disturb in their Teams status but don't want calls to ring to them.
2 votes -
Default Option to Change Color Tone for Mitel 6940W IP Phone (Non-Billable Custom Configuration)
The proposed feature seeks to introduce a default option for changing the color tone on the Mitel 6940W IP Phone, ensuring users can adjust display settings without incurring additional charges for custom configurations. Currently, users lack the ability to customize color tones without engaging in billable custom configurations, limiting their flexibility and usability of the device.
2 votes
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