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Phone & Messaging

Phone & Messaging

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12179 results found

  1. customer wants to have a notification for call received and forwarded

    3 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  2. Please give us option to add custom field in Workspace task

    3 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  3. Play Call Recording Announcement for Outbound Calls for select users.

    3 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  4. Creating a feature request on customer's behalf as requested which will allow users to have every call's transcription to be automatically downloaded on their devices

    3 votes

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    New  ·  1 comment  ·  Application  ·  Admin →
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  5. The customer wants to see an option where the missed calls are already called back so they can download them.

    3 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  6. Option to show the forwarding extension number on a federated account
    No option to show the extension where we want to transfer the call
    This will greatly help our account and the federated accounts to forward the call seamlessly

    3 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  7. As of now when users are logging in to a hot desk phone, the voicemails on their RingCentral Application does not sync in on the desk phone. Users should be able to view all their voicemail logs when they log in to the hot desk phone.

    3 votes

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  8. The call queue holds music, and greetings must play when the customer/clients call the main line. There should be an option to set up a ringtone only when users with extensions are transferring customers from one call queue to another.

    3 votes

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  9. It would be helpful if we could have a recurring report of the users within the account. This will allow the admins to monitor if there are users added to their accounts or if the lost employees.
    This will be helpful for accounts that have a large number of users.

    3 votes

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    New  ·  1 comment  ·  Admin Portal  ·  Admin →
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  10. way you can update a group of unassigned phone profiles to
    the MACs of the new phones so that I can switch them over more easily at
    the given time

    3 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  11. The customer wants to see the text history shown in Ring Central app, not just in Admin Portal.

    3 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  12. Please create a settings where the admin can restrict the calls of the users to 10 or so. This is helpful if the users are on mobile license.

    3 votes

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    New  ·  1 comment  ·  Other  ·  Admin →
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  13. Customer wants to add customize fields on his contacts. Which includes status and last date it was modified.

    3 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  14. Needs to show Missed on Call logs instead of Accepted for Call that was routed to IVR after hours

    3 votes

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  15. Create a feature that allows super admin of the account to see, which users are downloading their call logs through an archiver

    3 votes

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  16. Granular Control for the RingCentral for Teams Embedded App

    3 votes

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  17. device storage option for faster data fetching for SMS

    3 votes

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    New  ·  1 comment  ·  Application  ·  Admin →
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  18. Admin would like to have an option to download the list of Guest Users that was added to their environment. Also to have a visibility on who added the guest.

    3 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  19. group pickup feature code for phones that do not have blf keys eg. basic handsets and cordless devices.

    3 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  20. Customer can fax a PDF Fillable Form.

    3 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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