12179 results found
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notification for call received and forwarded
customer wants to have a notification for call received and forwarded
3 votes -
to add more custom fields in RingCentral App Workspace Task
Please give us option to add custom field in Workspace task
3 votes -
call recording announcement for select users
Play Call Recording Announcement for Outbound Calls for select users.
3 votes -
Automatic download of transcription of every calls
Creating a feature request on customer's behalf as requested which will allow users to have every call's transcription to be automatically downloaded on their devices
3 votes -
Report for the missed calls that were already called back
The customer wants to see an option where the missed calls are already called back so they can download them.
3 votes -
Option to show the forwarding extension number on a federated account
Option to show the forwarding extension number on a federated account
No option to show the extension where we want to transfer the call
This will greatly help our account and the federated accounts to forward the call seamlessly3 votes -
Hot Desk Phone Voicemails
As of now when users are logging in to a hot desk phone, the voicemails on their RingCentral Application does not sync in on the desk phone. Users should be able to view all their voicemail logs when they log in to the hot desk phone.
3 votes -
Separate Greeting and Hold Music on Call Queue
The call queue holds music, and greetings must play when the customer/clients call the main line. There should be an option to set up a ringtone only when users with extensions are transferring customers from one call queue to another.
3 votes -
Recurrent User Report
It would be helpful if we could have a recurring report of the users within the account. This will allow the admins to monitor if there are users added to their accounts or if the lost employees.
This will be helpful for accounts that have a large number of users.3 votes -
Update a group of unassigned phone profiles to the MACs of the new phones
way you can update a group of unassigned phone profiles to
the MACs of the new phones so that I can switch them over more easily at
the given time3 votes -
Text History in Ring Central App
The customer wants to see the text history shown in Ring Central app, not just in Admin Portal.
3 votes -
calls restriction
Please create a settings where the admin can restrict the calls of the users to 10 or so. This is helpful if the users are on mobile license.
3 votes -
Contact Fields
Customer wants to add customize fields on his contacts. Which includes status and last date it was modified.
3 votes -
Missed Call on IVR after hours Call logs
Needs to show Missed on Call logs instead of Accepted for Call that was routed to IVR after hours
3 votes -
Admins to see users that downloads their call logs
Create a feature that allows super admin of the account to see, which users are downloading their call logs through an archiver
3 votes -
Granular Control for the RingCentral for Teams Embedded App
Granular Control for the RingCentral for Teams Embedded App
3 votes -
device storage option for faster data fetching for SMS
device storage option for faster data fetching for SMS
3 votes -
Download Guest User list on RingCentral App
Admin would like to have an option to download the list of Guest Users that was added to their environment. Also to have a visibility on who added the guest.
3 votes -
group pickup feature code for phones that do not have blf keys eg basic handsets and cordless devices.
group pickup feature code for phones that do not have blf keys eg. basic handsets and cordless devices.
3 votes -
Faxing Out Fillable PDF forms
Customer can fax a PDF Fillable Form.
3 votes
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