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  1. We are using Ringcentral app for years now and Ringcentral contacts are sync with my Phone directory (Android phone) through google I have contacted Ringcentral technical support and I was walked through how to un- sync my Phone directory with Ringcentral however after the un-sync I need to remove 500 RC contacts on my phone manually, It would be helpful after the un-sync the data from RC will be removed from my phone directory or a way to do this in bulk from the RC app

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  2. Please make inbound SMS text messaging included with the plans for purposes like 2 factor authentication codes. Like phone.com, inbound text messaging works automatically without doing anything but they do need to register for outbound text messaging.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  3. Sync across multiple devices. Desktop PC, laptop, tablet and mobile.

    1 vote

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  4. In the RingCentral Portal under Phone Numbers / Numbers in inventory, there isn't a way to bulk assign. Can that be updated so multiple selected numbers can be assigned at the same time? Thank you

    1 vote

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  5. In the RingCentral Portal under Phone Numbers / Numbers in inventory, there isn't a way to bulk assign. Can that be updated so multiple selected numbers can be assigned at the same time? Thank you

    1 vote

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  6. It would be really convenient to have access to the call recording of a call inside of the information tab under company called logs. Please see attached images for details.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  7. If user is a SuperAdmin Allow mobile app to show all call recordings instead of only showing the users call recordings. This is helpful for managers who would like to periodically review calls while mobile to quicker be able to help their teams.

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  8. Add Yealink T40G to the list of Supported Phones under the BYOD option in the admin portal for assisted provisioning.

    1 vote

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  9. I meant to say that the Company Main Phone line (3022136615) is assigned to
    our Autoreceptionist Phone Line (3025048336). What are the steps to making
    the company phone number ending in 6615 a shared line? Do I need to detach
    the main line off of the 4336 phone account so that the main company line
    shows up in the "Number Inventory section"?

    I don't want to change the main number as a lot of our customers use this
    to call us. Is there any way to make the main company number a shared line
    without getting a new number?

    1 vote

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  10. limit the length of voicemails that can be left

    1 vote

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  11. Option to remove transfered call Queue call announcement and having to "Press 1 to accept" same as Direct transfered calls can.

    1 vote

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    New  ·  1 comment  ·  Call Queues  ·  Admin →
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  12. Ability to save user and call queue configuration in case a user/call queue gets deleted

    1 vote

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  13. Ability to save user and call queue configuration in case a user/call queue gets deleted

    1 vote

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  14. Customer was sending over 500 faxes to their clients and doesn't want to send those separately. Customer specifically requested for 1GB limitation for file size

    1 vote

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  15. Subject: Allow ATA users to send FAX internally (Allow T38)
    Feature Request Description: ATA users cannot send fax internally due to
    JIRA : https://jira.ringcentral.com/browse/CNV-16701
    Expected Behavior: Should be able to send fax ATA to ATA internally
    Current Behavior: Cannot send fax ATA to ATA internally

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  16. The customer inquires about the availability of a feature that allows for recording voice or text messages and sending them as auto-generated SMS or calls to multiple customers simultaneously.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  17. option in admin portal to check history of direct number assigned to a call queue, information that will show if call queue is in used

    1 vote

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  18. 1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  19. ability to get detailed call logs for multiple user that is using only one extension

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  20. Add an option to adjust the settings of the document camera connected on the RC meetings to scan a documents

    1 vote

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