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9345 results found

  1. put none RingCentral contacts to their deskphone's presence keys

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  2. Wish the app had a sticky mute feature just like Microsip does. It doesnt turn off mute every call you have to do it manuelly. I would like this feature installed into the app as an option. Also wish it would display the providers name on the app as well for easy tracing. Provider as in which upstream provider the call came from. It would be a great fraud deterrent.

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  3. The system should have an option of showing on the SMS email notification on which call queue numbers the message was sent to.

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  4. Porting in Local Number from US Virgin Island

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  5. please add reservation message functionfor example, in advance i wrote something to be sended. by the way from not now, i hope to send message on the time i want

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  6. Option to view extensions with no activities in call logs like a button or included on the filter button

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  7. Otherwise your phone and computer begin ringing at once and it is very disturbing. If i can defrentiate between app and deskphone, why not between apps as well?

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  8. The main number they want to have a setting to receive a call and routed it to voicemail without routing the call to any extension

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  9. To be as efficient as possible, we need our chosen VOIP phone system to integrate with our CRM system. Can Ring Central do this? If so, how long will it take? If not, please let me know asap

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  10. Since we have multiple sites on our account it would be nice to bulk assign inventory numbers to Auto-Receptionist numbers and then change the site the number belongs to. It helps organize all the numbers on our account.

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  11. linking analytics on company website

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  12. A tool that can download a fax for specific numbers into a shared folder located on an on-premise server

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  13. the customer wanted to upload a fax custom page that they already uploaded and have an option to update the template as well

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  14. Need to have MFA for the RC app, because you can do so much from the app and once logged in and clicking links, it takes you to the web portal and logs you in automatically and from there I can access my Admin panel. MFA is required to secure information shared in VM, call logs and etc. We really need MFA on desktop app and mobile.

    1 vote

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  15. Please update "preset" date ranges to include Last Month To Date option

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  16. It would be useful to have the ability to apply your own label to phone status. As an admin, I need to know why someone may be logged out of taking calls. The most necessary labels would be "Lunch" and "15 Minute Break". Doing this allows the administrators and co-workers to know why someone is not available. It may also be helpful to allow for scheduling this status as a user and an administrator. Thanks,Eric

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  17. We regularly have customers text the main numbers of our locations which end up in the admin account. The New Text Message emails are great but the "To" field only includes the Admin name. It would be very helpful if the "To" field also included the number that the customer was texting. This would avoid the step of logging on to the admin portal and scrolling through the SMS Log to determine who the recipient of the text should be.

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  18. Hi Team,I would like to add an idea where admin access users should have an option where they can bulk import / Export all users Ring central Meeting id from ring central portal.The main objective for bulk import/ Export data can save the time for person who is doing audit as every organization have good numbers of employee's and quite difficult to open each profile & verify RC meeting id it is quite time taking activities.the main purpose of each organization is to maintain the correct data of their each employee so that if users facing any issue with RC…

    1 vote

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  19. They want to have autofill in the RingCentral app when someone sends a text message from unknown number and when they add it to their contacts it auto-populate the filled of the name and other information of the sender

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  20. Automatically record calls using RingCentral app during three-way calling instead of clicking Record on the dial pad

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