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  1. I was recently informed that when we record a prompt via Phone Call, there is no way to delete a number from the history even if the extension has been long deleted.
    It would be best if there's a way to automatically remove an extension from the history if the extension is no longer listed as a user.

    1 vote

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  2. Hi team, Is there a possibility to hide/remove the last name of the user sending a fax from RC app using print to fax feature? Some of our staff member reported that they want to maintain their privacy and do not want their last name displayed in the fax that is being sent to recipients.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  3. Please consider using the word "Chat" rather than Message on RIngCentral

    1 vote

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  4. Have an option to use the Virtual number for call forwarding Or use substitute caller ID number as call forwarding number in the RingCentral Admin portal.

    1 vote

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  5. Why can't my caller ID from a desk phone say my company name?

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  6. 1 vote

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  7. Auto reply feature for when you are out of office.

    1 vote

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  8. I would like the ability to arrange the order that my "My caller ID:" is listed. I have over 25 clear ID's and if I am not using full screen it does not show all my caller ID options. I'd like the ability to rearrange the color ideas in any order I would like or at least the ability to choose by name A- Z etc. or by number.

    1 vote

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  9. We need a feature that allows the use of deskphone without a number as ringer only. The deskphone must be added to call queue.

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  10. The Customer wants to have a POS system support without additional devices (like an ATA)

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  11. We want to have RingCentral Automator on mobile for easy access instead of accessing it via browser

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  12. allow to have a beep tone or any sound indicator for the customer when they are already engage in a call.

    1 vote

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  13. Allow for personal ringtones to be imported into the android app.

    1 vote

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  14. The template feature in Ring Central is almost useless when a business needs to have multiple templates for a number of frequently used responses. This is because they cannot be sorted, either alphabetically or numerically. It makes it extremely difficult to find the needed template. Ai solves this problem and there are already some apps that are offering this and more. RC is falling behind. The sorting should be a relatively easy thing to fix. Hope you can get this feature usable for us users. Have a Merry Christmas and Happy New Year!!

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  15. Would like to transfer all contacts from ring central app onto personal phone and add a new contact either on RC or their personal phone it gets automatically added to one of the other.

    1 vote

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  16. 1 vote

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  17. Archiver was connected to SFTP and we need the syncing to be real time since we need the faxes to be present in the shared folder.

    1 vote

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  18. I keep my app on the HUD view. After hanging up a call, the display changes to the Calls tab. It used to stay on the same tab you were in before the call. I'd like for it to stay on the tab or have an option to choose how it works.

    1 vote

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    New  ·  0 comments  ·  HUD & Presence  ·  Admin →
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  19. The idea is that you could configure a fax central service that could receive faxes from a set of phone numbers, and then could route the incoming faxes to different user inboxes based on which fax number was called. The faxes would be delivered to internal email users via attachment, but using a direct connection to our email environment so that the transmission of the email attachment is secure.
    The solution would include a log for auditing of all incoming and outgoing faxes.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  20. Check Numbers for the CNAM in Bulk

    1 vote

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