13296 results found
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Limited Extension Continues Rings
This is a MUST, and I need it NOW, I'm in contact with support.Currently Limited extension Phone Ring only 4 time, then hang up.I'm many hundreds of then used in retirement and nursing homes.The Problem is 4 ring(20 seconds), don't Give the Resident time enough to answer the phones.I need more like 1 minute, or Continues Ring with no. announcement. and it's needed NOW.I'm an admin a 3 account, and help manage others
2 votes -
Volume Editing Ability at the in the creening, greeting, hold music area to adjust rather than in a 3rd party app
my at the in the screening, greeting, hold music area to adjust rather than in a 3rd party app. Saves time
2 votes -
RingCentral MVP Mobile App Received Notifications Setting Should be Set to Always as the Default
This RingCentral user relies on the MVP mobile app. And, he wants the mobile app Settings > Receive Notification to always ring at all times. As of this time, the default setting is "When inactive"
2 votes -
Every web page with list should be able to download
Similar to what Zoom or WebEx has, every single admin web page that shows list of user, list of Call Queue , list of information showed be able to download.
2 votes -
Update the article about "Log Out of RingCentral Phone for Desktop"
Customer called in and asked on how to log out his RC desktop app. The customer advised that he followed the instruction in support.ringcentral.com (https://support.ringcentral.com/article-v2/Log-Out-RingCentral-Phone-Desktop.html?brand=RC_US&product=RingCentral_Phone&language=en_US ), however, was not able to find the log-out button in Settings. Instead, we were able to find it in Display Picture (top -left of the app) then Sign-Out. Please update the article. Thank you!
2 votes -
Allow Non-10DLC-Compliant carrier to properly exchange Group Text Messaging
This will prevent confusion when a response is sent to and from the group text.
2 votes -
Retrieve SMS in Bulk
Messages that are sitting in the inbox can be retrieved in bulk.
2 votes -
Global Suppression List for SMS Messaging
We need a global suppression for text messaging. This will allow us to add users who request to never be texted by the organization.
2 votes -
ability to receive a notification before the data will be deleted from ringcentral server
So that the customer's will be notified or will have an idea why they can no longer search a specific file (faxes/calls etc).
2 votes -
I want to add cloud recording for my calls
My job requires that all phone calls need to be recording. When I signed up from ring central that said this would be a feature. Please add cloud recording on my phone. This is all need to be on my people
2 votes -
Ability to Adjust Message Panel
The message panel (Favorites, Direct Message) are still eating up about 1/3 of the app screen even after adjusting it to the narrowest option available. Looking for the ability or option to adjust it more to make it narrower to give more space to the expanded message column.
2 votes -
how do i see who had desktop app and who has mobile app
i want to know who is desktop/laptop and who is mobile phone
2 votes -
Fax header Time Stamp only shows as one transaction only even if being sent to multiple numbers
Fax header Time Stamp only shows as one transaction only even if being sent to multiple numbers
2 votes -
Add Bitmoji add in for text messaging
Useful for marketing
2 votes -
Delay outbound message by 45 seconds
Do to Medicare regulations we have to say certain things on every sales call. I would like to have a message played after 45 seconds, so people don't hang up when the message is played before I introduce my self.
2 votes -
Exit group text
I was added to a large group text using my work phone number. I would like to be able to exit this group text.
2 votes -
Yealink soft key Feature
With Vonage i just need to press the (envelope key) message key on his Yealink T48S and it will show all the new message/ missed call but now i need to check per the specific line before knowing if its a VM or missed call
2 votes -
Edit Other User LOB Dashboard
Edit Other User LOB DashboardWe are not able to edit the widgets or any information in the other user created dashboard on LOB. What the point of sharing a dash is for me when I can see everything but cannot edit it.
2 votes -
call queue showing complete report and status of the Users with Ignore call rpeort
call queue showing complete report and status of the Users with Ignore call rpeort
2 votes -
Using assigned number under different site as a caller ID
With this user extensions should not be manually assigned to a different site before the assigned number of that extension can be used as a caller ID name.
2 votes
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