9176 results found
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caller id and number called on inbound calls on the RC website
caller id and number called on inbound calls on the RC website under the call log dashboard.
1 vote -
add another contact or person on a existing SMS Conversation
How can I include another contact in a text conversation? -
1 vote -
Option to accept or block screened calls
There should be an option to take or reject screened calls.
1 vote -
Option to choose a different number for the outbound fax.
When a specific user initiates an outbound fax, users will still have the option to choose a different number but the default will be what was used in the template instead of a default fax number.
1 vote -
Pause after automated recording
We want to set up out automated phone system in a way where it doesn't immediately hang up after the recording is played
1 vote -
3-way calling is not available in the R icon App when using computer
3-way calling is not available in the R icon App when using a computer. The option available is only the conferencing which you need to create unlike the 3-way calling you can add participants to a live call. The merge is only available to the mobile App and the switch to conference option is only available to the old App.
1 vote -
voicemail and fax sharing with my Virtual Recptionist
Hi, I am the admin, I am forwarding my call to my virtual receptionist. I would like to access any voicemails and faxed that she receives on her extension. Currently this is done my SMS or email notification, however I would like it to be in my app , that would simplify things
1 vote -
add on phone star 9 raiser your hand and star 6 unmute mute
add on phone star 9 raiser your hand and star 6 unmute mute and change name
1 vote -
Add new user to RingCentral App Teams. (OtherGroup)
Good Morning, We currently have a Team called Team ETE REMAN that automatically adds every single new ring central user. We want to change it from that Team to a Different team called ETE REMAN (Official - Company/Community)
1 vote -
Use short code numbers as outbound text ID.
Currently, we only support 10DLC for SMS. The customer brought up an idea to have the ability to send SMS using short code numbers instead of their 10-digit numbers.
1 vote -
Call Waiting ATA Device
Ability to enable call waiting to any phones connected to ATA device/box
1 vote -
want all extension to have visibility on the text messages received by the main number.
Require all extensions to have access to the text messages received by the primary number.
1 vote -
# Calls Report
Option to see the total number of calls of a user with a Standard role in the online account
1 vote -
Change Fax Transmission Result sent number
To be able to change the Fax Transmission Result sent number.
1 vote -
Allow people to be added to my contacts after sending me a text message with the word subscribe.
I would like people to ba able to text message me with the word "subscribe" so that they can be added to my contact list as well as giving me permission to start sending them marketing text messages.
1 vote -
Check who turned on the transcription for a certain meeting in the past.
Able to view who turned on the transcription for a certain meeting in the past.
1 vote -
Email notification that includes SMS content and associated phone number to email staff
We send text messages to our vacation rental guests, requesting feedback about the cleanliness of their rental upon their arrival with a scale between 1-5. It would be VERY helpful to include the content of their response in email notifications to our staff. A step further would be to have the option to set up filters like Gmail has so we could configure specific keywords, SMS number as triggers to go to specific people's email address. If this was available, we could route notifications to different people to address the issues if the guest responded with a 1, 2,3,4, 5,…
1 vote -
Super Admin able to Upload contacts to Users from Admin Portal + Company-Wide Directory Import
Companies have a lot of shared contacts that are needed for their businesses to run.As of right now, the importing of contacts can only be done at the individual User level. As a Super Admin and the Primary service technician of the phone system for many customers, They are looking for me to "Just get it done" and do not want to be bothered doing it themselves. This causes issues when I have to go and log into each of the user's accounts to upload the CSV file.Having a central Directory that I, as the Super Admin, can upload these…
1 vote -
Add mobile instruction when signing up using express link
Signing on mobile phone via express link will send an email link. We would like to add instruction where to go if it is via link on mobile or computer.
1 vote -
Send SMS using personal mobile number
Send text messages from personal cellphone numbers using the RingCentral app and allow receivers to reply to them.
1 vote
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