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11247 results found

  1. ability to get detailed call logs for multiple user that is using only one extension

    ability to get detailed call logs for multiple user that is using only one extension

    1 vote
    New  ·  0 comments  ·  Call Queues  ·  Admin →
    How important is this to you?

  2. Document camera on RC meetings

    Add an option to adjust the settings of the document camera connected on the RC meetings to scan a documents

    1 vote
    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Recording Prompt - Number History

    I was recently informed that when we record a prompt via Phone Call, there is no way to delete a number from the history even if the extension has been long deleted.
    It would be best if there's a way to automatically remove an extension from the history if the extension is no longer listed as a user.

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  4. Please consider using the word "Chat" rather than Message on RIngCentral

    Please consider using the word "Chat" rather than Message on RIngCentral

    1 vote
    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  5. Use Virtual number/Substitute Caller ID number for call forwarding

    Have an option to use the Virtual number for call forwarding Or use substitute caller ID number as call forwarding number in the RingCentral Admin portal.

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  6. CAller ID

    Why can't my caller ID from a desk phone say my company name?

    1 vote
    New  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

  7. Ability to assign a substitute caller ID to multiple user

    1 vote
    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. Auto reply on instant messaging

    Auto reply feature for when you are out of office.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  9. Caller ID

    I would like the ability to arrange the order that my "My caller ID:" is listed. I have over 25 clear ID's and if I am not using full screen it does not show all my caller ID options. I'd like the ability to rearrange the color ideas in any order I would like or at least the ability to choose by name A- Z etc. or by number.

    1 vote
    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. Allow deskphone without a number as ringer to call queue

    We need a feature that allows the use of deskphone without a number as ringer only. The deskphone must be added to call queue.

    1 vote
    New  ·  0 comments  ·  Call Queues  ·  Admin →
    How important is this to you?

  11. POS system w/o ATA

    The Customer wants to have a POS system support without additional devices (like an ATA)

    1 vote
    New  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

  12. RingCentral Automator for Mobile (Standalone app)

    We want to have RingCentral Automator on mobile for easy access instead of accessing it via browser

    1 vote
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  13. incoming tone for new calls on RC App while in an active call

    allow to have a beep tone or any sound indicator for the customer when they are already engage in a call.

    1 vote
    New  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

  14. Personal ringtones in the android app

    Allow for personal ringtones to be imported into the android app.

    1 vote
    New  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

  15. Ring Central is in great danger of becoming quickly obsolete.

    The template feature in Ring Central is almost useless when a business needs to have multiple templates for a number of frequently used responses. This is because they cannot be sorted, either alphabetically or numerically. It makes it extremely difficult to find the needed template. Ai solves this problem and there are already some apps that are offering this and more. RC is falling behind. The sorting should be a relatively easy thing to fix. Hope you can get this feature usable for us users. Have a Merry Christmas and Happy New Year!!

    1 vote
    New  ·  0 comments  ·  SMS/Text  ·  Admin →
    How important is this to you?

  16. App contact sync to Personal phone contacts

    Would like to transfer all contacts from ring central app onto personal phone and add a new contact either on RC or their personal phone it gets automatically added to one of the other.

    1 vote
    New  ·  0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

  17. Record Forwarded calls to external number

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  18. Real time syncing of Archiver

    Archiver was connected to SFTP and we need the syncing to be real time since we need the faxes to be present in the shared folder.

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  19. hud

    I keep my app on the HUD view. After hanging up a call, the display changes to the Calls tab. It used to stay on the same tab you were in before the call. I'd like for it to stay on the tab or have an option to choose how it works.

    1 vote
    New  ·  0 comments  ·  HUD & Presence  ·  Admin →
    How important is this to you?

  20. Provider a Centralized Fax Solution

    The idea is that you could configure a fax central service that could receive faxes from a set of phone numbers, and then could route the incoming faxes to different user inboxes based on which fax number was called. The faxes would be delivered to internal email users via attachment, but using a direct connection to our email environment so that the transmission of the email attachment is secure.
    The solution would include a log for auditing of all incoming and outgoing faxes.

    1 vote
    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?
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