9343 results found
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Count times a recorded call is listened to
Just checking if there is way to see how many times a recorded call was listened to.
1 vote -
remove the option "Last year" on the download SMSlogs
customer is requesting to remove the option "Last year" from the download SMS logs as the option is giving confusion between the data retention policy and the option showing on the interface for downloading SMS logs which only allows for the past 60-90 days
1 vote -
Texting Inactive Numbers Should Have Error
I tested the texting service to one of the numbers on our inventory( inactive), but it looks like it just goes through with no error message letting the customer know that we would be able to receive their text. I think it'd be helpful to get a text back with an error message.
1 vote -
Specify account phone number
Allow super admin to specify the RingCentral account phone instead of forcing a bogus temp phone number that no one can remember. Allow assignment of a company number.
1 vote -
Put my User Management settings back
Please reinstate my user management settings. Ring Central has made them very complicated, and now I have to relearn it all to use it. I want to cry. I dont have the hours needed to relearn how to do everything. WHY on earth did Ring Central change everything?????????
1 vote -
Don't want to be notified as missed call if the call was already answer one of the extension inside the call queue
Don't want to be notified as missed call if the call was already answer one of the extension inside the call queue
1 vote -
ability to identify what version of RC app installed on each user from admin portal
customer would like to have access to the version of RC app installed on each user from admin portal
1 vote -
Allow Editing the name on the "From" field for Faxes
-This is useful in a way that users does not have to get in their service web accounts to edit their names every time they send a Fax-Would give users security and privacy as they don't want their last names to appear on the Fax Message
1 vote -
Feature Request Recommendation: Visibility of Inbound Calls Trying to Reach RingCentral Server but Failed
Problem:Currently, there is no way to view a log of inbound calls that have tried to reach the RingCentral server but have failed. This can be problematic for troubleshooting call delivery issues and identifying potential problems with the RingCentral service.Proposed Solution:Implement a new feature that provides visibility of inbound calls that have tried to reach the RingCentral server but have failed. This feature could include the following information:The date and time of the callThe caller's IDThe destination numberThe reason for the failureThis information could be displayed in a log that is accessible to RingCentral administrators. Additionally, administrators could be notified…
1 vote -
Presence in General
Customer wants to have the feature where they have an option to our portal to change the presence for the whole company phone as general. Its like a button that they can toggled on and off, as easy as that.
1 vote -
Turn off the notification on RC app when a user log in from a common desk phone
Have an option to turn off notification directly from RC app to stop getting notification when a user log in from a common desk phone
1 vote -
Synchronize RingCentral Mobile App with Salesforce
I have installed RingCentral application in salesforce and its working fine i can make call and send messages to contacts, leads or accounts. From salesforce I can see the names of contacts, leads or accounts from salesforce who i had conversation or whom i have called or who is calling or texting me. But when I install the ring central app in my mobile phone i cant see the names of contacts, leads or accounts who are calling or texting me so is there any way i can get contacts, leads or accounts names in my ring central mobile application.
1 vote -
Call Logs site
Ability to filter call logs per site that willshow everything in per site no need to filter the extension as well
1 vote -
time statistics in the RingCentral App
Would it be easy to have a time option for the RingCentral application, How can I add a column with this data
1 vote -
RC App serves as dialing pad and incoming/outbound calls will be answer on the manual provision phone
Customer wants was RC App will serve as his dialing pad and desk phone were he can communicate and talk with his customer (Grandstream GXP1610)
1 vote -
Dropbox SMS archiving for all users
option to Archive SMS for all users
1 vote -
Old Bill Statement Address Change
Have an option to be able to edit the address shown in the old billing statement or invoice.
1 vote -
Customize Columns of Generated report
-this would allow admins more control on which details of the Report they want their users to see
1 vote -
Inbound caller ID w/ name & number like land lines do, without having them in your contact list.
So I can greet the customer by name and look their account up before I answer the phone.
1 vote -
Undelete a note in RingCentral
Recently a posted note in RingCentral disappeared. I'm not sure what happened to the note but it got me to thinking that there should be a trash for recently deleted notes to avoid losing important note/projects.
1 vote
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