11042 results found
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Use Flashlight App to help remove shadows when taking photo of a document for RC Mobile App Fax
When creating and sending a fax from the RC mobile app, end users are seeing shadows on documents which diminish the quality of the image/document they intend to scan. The request is to use the device flashlight to help remove undesired shadows when taking a picture of a document when sending a fax from their mobile App.
1 vote -
Pulse but for MVP call queues
RingCentral pulse, just like it is for RC CC, but brought into MVP.
1 vote -
Provide the ability to mark SMS as "unread" within MVP
We offer the ability to mark all messaging tools as unread BUT SMS. VM, Fax, Messaging, etc. Providing this option allows for a user to provide themselves with the unread notification reminder for follow up.
1 vote -
when creating a RC App team, display a users "Title" and/or "Department" so that users can be confident they are adding the right person
Use case: A user needs to set up a new team in the RC App with people from various departments. There are sets of employees in the organization that have the same name. i.e. John Smith in Accounting and John Smith in Operations. Problem: There is no way to see a person's title when adding members to a team in the RC App, making it impossible to know if you've selected the right person.Feature request: Add Title and/or Department to the user name section when creating a team, so that users can be confident they are adding the right person.
1 vote -
Push To Talk Roles and Permissions
Push to Talk should have its own role permissions and not rely on permissions from meetings.
1 vote -
Log outbound calls when placing a call using from a Queue number - QA purpose
They use it for QA, right now we can only capture inbound call logs in a queue as per testing. Outbound call can be capture within company call logs. However, they only want to set visibility for those members of a specific queue.
1 vote -
RingCentral for Dynamics: ringtone settings: off/on, change ringtone, adjust volume. (current ringtone very loud, sounds like old-school...
...landline). RingCentral for Dynamics: ringtone settings: off/on, change ringtone, adjust volume. (current ringtone very loud, sounds like old-school landline)RingCentral for Dynamics: ringtone settings: off/on, change ringtone, adjust volume. (current ringtone very loud, sounds like old-school landline)The ringtone sound and the volume of the ringtone is very loud and sounds like an old-school landline telephone. Many users find the sound distracting and "painful."There are no settings to turn this off, change the ringtone or adjust the volume.
1 vote -
Hot Desking Time Set Log off Parameter - Pick an exact time frame
Customer does not want our drop down window, nice to have but want a manual time frame, example, manual input of 10am to 2pm, 8:45am to 3:30pm, etc...
1 vote -
Customer would like when a user puts an out of office event in Outlook, they would like an option to put the phone in DND and change the...
...status to update automatically to DND or DND-OutOfOffice.. Customer would like when a user puts an out of office event in Outlook, they would like an option to put the phone in DND and change the status to update automatically to DND or DND-OutOfOffice.
1 vote -
Allow customer admin to disable Room Phone Line add-on incoming PSTN calls
Current customer with Rooms POC in progress asked this question; Impacts all customers with Room Phone Line add-on licenses. SIde note - this is also an issue for my tester account, receiving multiple spam calls to my demo system daily.
1 vote -
For Messaging in the RingCentral app, turn file sharing sources into a security role based permission
Use case: The customer is widely using MS Teams as their core collaboration solution. They would like to leverage RingCentral's & Textel SMS solutions for team tackling of SMS, which leverage RingCentral's Teams in Messaging.Current Limitations:
SMS does not support all of the file types and file type sources we support in messaging.
The customer needs to selectively roll out Messaging to a subset of users for the Team Tackling of SMS
The customer needs to ensure that the subset of users who will be doing the Textel team tacking SMS do not have permission to share from any file…1 vote -
RingCentral App Layout with All Voicemail's Date and Time visible
Requesting New RingCentral App layout to have the ability view all voicemails in a list with date and time visible. With the update it only shows the date if it's not the same day.
1 vote -
To have an option to redial a number that has added digits for identifier for us clients to identify what are our customers are calling for
To have an option to redial a number that we added on their lines because that is our identifier to know which company they are calling to.
1 vote -
All Account Extensions Section in Admin Portal
Requesting to have a section/area on the Admin Portal where all extensions (Users, limited extension, queue and IVR ) can be seen.
1 vote -
Same caller id for text messages as well
HI, we have 3 extensions at one location , and if staff calls out , customer will get standard location IVR caller id on there end.
Same feature should be available on Text / SMS when we are texting outbound from 1 one of the extension but receipts will receive text from location IVR phone number.
1 vote -
1 vote
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Remove Text Message Preview From the RC app
in the view column, I see the names/numbers of the contacts AND the first line of the message. I don't want to see the message line, just the name. None of us like it.
1 vote -
calls logs on Desktop app
Our costumer requested that number will be visible for wireless callers .As for now in the current version she need to open the log to see the number who called what is unconfident for the user .
Costumer requested also to be able to expand the call logs at least to 75% of the page .Now is can be expand max to 25%1 vote -
Cold transfer presence
Pressing the soft key on the Polycom phone only allows you to do a warm transfer. we should have an option to do cold transfer
1 vote -
limit on the timeout for a paging message
wanted to add a a limit for a paging message
1 vote
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