Call transfer notification
Please add a tone or notification when a call is transferred to another user's extension. Currently, if a call is transferred there is no notification to prepare for the caller. Seems like a simple fix.
7
votes
Kena
shared this idea
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Susan
commented
110 new users would be benefit from this functionality and I agree, seems like a quick fix.
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Jorge
commented
- Apart from the current supported "Warm transfer" or "Ask first" option on the RC App, there should be an indicator on the incoming call pop-up if the call is transferred from an extension.
- This saves time instead of warm transferring the call and this also increases the efficiency of handling incoming calls that can be differentiated from an actual first hand call.
- See screenshot as sample recommendation.
