789 results found
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Block Group SMS
Ability to block a Group Text that involves all the numbers on it.
2 votes -
Automatic Opt-out SMS Template for Ringcentral Desktop app
Please add an option to add an Automatic Opt-out template when sending SMS on the Ringcentral Desktop App.
10 votes -
verizon
Ability to add the word VERIZON in SMS added to a verified campaign
1 vote -
2 votes
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text to speech
For messages and texting when you highlight the message you want read it just says the person's name! Really annoying. Need text-to-speech option and then speech-to-text that's easier. This also needs to be compatible with Echo, CarPlay, etc. Need more features for the busy professional on the go please!
2 votes -
Preview pasted image in SMS Texts!
When we copy/paste a screenshot or image into an SMS Text thread it just shows "image.png" and we have no way to confirm if it is the correct image sent to the correct customer/person. We deal with sensitive financial information and this risk bears great consequence for us. Please make a way to see the image that is being pasted into the SMS thread!!
10 votes -
SMS for RingCentral UK and EU Brands
Current Functionality:
SMS (Short Message Service) messaging is a core communication feature currently available for RingCentral North America (US and Canada) customers. This allows users to send and receive text messages using their RingCentral phone numbers, integrating SMS capabilities directly into their unified communications platform.Requested Functionality:
We request the enablement of comprehensive SMS functionality for all RingCentral UK and European Union (EU) brands. This feature should allow RingCentral UK and EU customers to:
1. Send and Receive SMS: Initiate and receive text messages from their RingCentral provisioned phone numbers (local, national, mobile, where technically feasible and legally compliant).
2.…7 votes -
Adding another number to be a company-wide number for SMS, not the main company number.
The customer wants to set his newly ported number to be one of the company numbers, but it will be used as the company-wide number for SMS.
2 votes -
RingCentral Mobile App SMS Icon Should Be Added Back
BeeTexting is for the company phone numbers text messages. RingCentral App SMS icon should be used for the direct phone numbers SMS. Just like what the customer has in the RingCentral desktop/web app.
5 votes -
RingCentral does not support embedding a playable video directly within a standard SMS. People want click on links. Pls add it as an option.
When I send a link with a video in it to someone who registers on our real estate website they will not open it. They are worried it is a virus (spam). When I text the consumer they think its AI. With the technology that RingCentral has today why cant they have the option to send video text with a embedded video showing there is a real human like you can through your personal cell phone ie Verizon Wireless? Sprint? T-Mobile?
1 vote -
Allow "Firearms" related businesses with TCR
Customer is requesting to reconsider "Firearms" or any businesses that might be considered disallowed content for TCR registration
4 votes -
Access SMS for Site Numbers
There should be an option to access SMS sent to site numbers.
1 vote -
Receive Google Verification Codes using RingCentral Phone Numbers
This feature may help us receive verification codes using our RingCentral numbers for my business with Google platform.
28 votes -
Push Call Recording Link and Transcript as Variables in Workflows
I need the ability to create Workflows where the RingCentral call recording link and the call transcript can be sent as variables to our application. This would enable smoother integration with our systems and allow us to automate processes using call data more efficiently.
Currently, this functionality is not available, and having it implemented would greatly enhance the flexibility and utility of RingCentral Workflows for developers and users.
2 votes -
Ability to host SMS of a number that was ported out from RingCentral to different carrier.
Ability to host SMS of a number that was ported out from RingCentral to different carrier. Just like when we are opting out SMS feature to other carrier of number from us.
3 votes -
Disable that "Create group text" Checkbox On a Given Role
Right now, in your Text Messaging support, when sending a text to more than one recipient, you have a checkbox: "Create group text". I have a user type for whom I want this box to NEVER be checked. I want them to be able to bulk-text customers, but not be able to loop those customers into a shared group text. Is it possible to disable that checkbox on a given role?
4 votes -
URGENT! Please, to be able to print text message history (including color pictures) using pdf format NOT ON TXT FORMAT AS IT IS AVAILABLE.
Printable message histories with color images are valuable for businesses for practical, legal, operational, and customer-facing reasons.
1 vote -
Allow more File types and file size limit for SMS
Should have more options of what file types to send and have more limit for the file size.
1 vote -
Feature Request: “Text Send Failure” Message on SMS Thread Preview
Description:
Currently, the “Text Send Failure” notification continues to appear in the SMS thread preview, even if the failed message occurred long ago. This can cause confusion for users, as it gives the impression that the most recent message did not go through successfully.Suggested Improvement:
The “Text Send Failure” indicator should automatically disappear from the SMS thread preview once the user reopens the conversation.Current Limitation:
At present, the only way to remove the notification is to edit and resend the failed message or delete all failed SMS messages, which can be time-consuming — especially when the failed messages…3 votes -
EXEMPTIONS FOR MORTGAGE BUSINESSES IN TCR REGISTRATION
Customer would like to have exemptions for the TCR registration for there mortgage business as they are just providing information and sending notifications to the businesses who offers loans. I
9 votes
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