3261 results found
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add edit and delete into video scheduling
RC meetings had the ability to edit and delete sceduled meetings from inside the gui without going into a third party app(outlook) or the website please add to video
20 votes -
Maintain Position of Phone Options in Call Handling
When trying to change my call handling from going only to my mobile app to going only to my soft phone, the entry for my mobile phone starts at the top and then gets switched out for my soft phone after I toggle off the mobile app. It's annoying to think the soft phone will be in one position and then have it jump to another after I change the mobile app setting.
The phone entries should stay in the same order in the list no matter whether they are active or not.
1 vote -
Allow RingCentral App to Receive Intercom Calls
Useful for easier communication with remote users
14 votes -
Auto text messaging feature
Have an option to set up auto reply text message, out of office, on leave etc.
2 votes -
Set auto reply for text messages
Have an option to set auto reply
1 vote -
Add a Social Recognition App into Ring Central app choices?
Can Ring Central add a Social Recognition app to the integrated app offerings? Some examples of Social Media apps are: https://www.kudos.com, workhuman, motivocity, nectar, etc.
1 vote -
Remove Message Tab Completely for Specific Users
Retail/Hospitality customers need the ability to remove message completely for small number of users but have enabled for the greater account. Currently there is not a way to support this as the custom role will remove messaging completely at the account level. This prohibits adoption for the greater team and pushes customers to use alternate messaging products. This applies to both Mobile App (some use IPADs) as well as the Desktop App.
12 votes -
Add an option to keep RingCentral App in Front of all windows
Users are using virtual desktop on all screens which pushes the RingCentral app behind the VDI. They would like an option to keep the RingCentral App in the foreground, in front of all open windows, so that they do not have to minimize or Alt + Tab to use the RingCentral App
8 votes -
Make RingCentral app for android and ios compatible for Microsoft Intune
Please make RC mobile app for ios and android 100% compatible with MS Intune where Microsoft edge is the default browser
20 votes -
Requesting to have a feature to hear engage tone/busy tone if the user has a call.
Requesting to have a feature to hear engage tone/busy tone if the user has a call.
7 votes -
Location tracking for incoming a non-callers
My team is a very effective team. If we were to get somebody who repeatedly gets anon callers but nobody else does, is there a way to track the caller? Maybe general location such as city or state? I have no way of tracking a slacker if they join the team from the anon caller perspective.
2 votes -
Send all calls to voicemail except when the caller is in my Contacts folder
The spam calls about renewing auto insurance in particular are getting out of hand. On my cell phones, I can send all calls to voicemail except when the caller is in my Contacts folder. It would be nice if Ring Central could do this too.
3 votes -
Add preview of the beginning of recent SMS messages like the old app used to have
On the old desktop/browser app, you could see a snippet of the beginning message of the most recent sms messages & you could scroll down to see older messages. When we had to switch to the new desktop/browser app, that feature went away & now we can only scroll through the phone numbers of the recent recipients & have to click on each specific # to see the message. It was very helpful to be able to scroll through the partial messages when trying to find a specific message. Since most phone numbers are not in my phone book, it…
2 votesHappy to say this is implemented, please ensure you are on the latest version of the desktop and mobile apps for access. -
Provide a way to block delete contacts and voice mail.
SummaryI find that the proliferation of political, scams, and non-profit fundraising are flooding my voice mail. Also vendors and other contacts either fall out of favor or are superseded by new ones. I hope that RC will provide a way to manage both of these in blocks. This can be done be grouping data records (objects) by search conditions or with check boxes in the user interface.ContactsThere is currently no provision for removing "blocks" of contacts that are no longer useful. I would suggest that RC provide the ability to delete blocks of contacts by person, check box, or by…
1 vote -
Ability to add call log contacts to any list including global company list.
There needs to be an ability to save call log contacts to any contact list not just default to users personal list.
1 vote -
Save custom status
I understand that we can set a custom status and I understand that there are 6 "canned" statuses. I would like the ability to either edit those 6 canned "slots" or add my own custom statuses that I might use frequently. I would find this super useful during work from home times.Examples: "Picking up the kiddo from school", "Away for lunch", etc.
71 votes -
Add captions for phonecall
Captioning for RC video is wonderful for those of us with hearing deficiencies. It would be great if the desktop and or mobile app extrended that same technology
7 votes -
Bring Back the Missed Chat Message Preview that arrives in Email. This was recently removed
The Email Digest that gets sent when we used to miss a chat message would display the chat message contents in the email. This was recently changed. Now their is only a Reply fuction but I have no idea what I am replying to.Having this feature helps when we are out of office or in meetings and need to respond.We do not want to install RC apps on our personal cell phones.
14 votes -
The ability to prevent update the task status in case if task is overdue for everyone but creator.
To have the ability, to define only by creator, if the task status is able or not, to be modified by the non-creator in case if task is overdue.In case if the flag=false/disabled the update function is disabled for non-creator users in case if task is overdue.
1 vote -
"ignore" button on Google Extension sends call to voicemail and is linked to the RC App?
When you have the google extension and the RC App opened and that a call comes in, if you click on "ignore" on the google extension the RC App will still keep ringing and you have to also click on "send to voicemail" on the Rc app. Is it possible to link both apps and if "ignore" is clicked on the Google extension it also sends it to voicemail on the RC App.
1 vote
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