2966 results found
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Improve Bluetooth connection for RC app.
the app that is for android for some reason when its connected to a bluetooth device like a car when he gets calls and tries to answer it it will automatically end the call and it goes to voicemail
3 votes -
Automatic Select of Caller ID based on Area Code
wanted to have feature that will allow users to dial out to clients using different area codes depending on the number that they are dialing out.For instance, if they are calling someone from 916 area code, they wanted to appear as if they are also calling from the area with 916 area code.
5 votes -
Shared Fax with Designated Inboxes
Shared Fax with Designated Inboxes
This feature would allow businesses to assign multiple users to a single fax number. Faxes received on this number would be routed to individual inboxes within a designated application, ensuring each user sees only the faxes relevant to them.
Here's a breakdown of the functionalities:
Group Management: An administrator can create groups of users and assign a shared fax number to the group.User Roles: Within a group, users can have different roles. For example, some users might only have view access, while others can view and annotate faxes.
Designated Application: The faxes are delivered…1 vote -
Shared Fax with Designated Inboxes
Shared Fax with Designated Inboxes
This feature would allow businesses to assign multiple users to a single fax number. Faxes received on this number would be routed to individual inboxes within a designated application, ensuring each user sees only the faxes relevant to them.
Here's a breakdown of the functionalities:
• Group Management: An administrator can create groups of users and assign a shared fax number to the group.
• User Roles: Within a group, users can have different roles. For example, some users might only have view access, while others can view and annotate faxes.
• Individual Inboxes: Each…
1 vote -
Log into call queue
A feature in which a user can log into the Ring Central app using call queue credentials
1 vote -
Option to disable webinar pop up
Our account was subscribed with webinar trial and our users are getting random webinar popup which we find annoying, It would be useful if there is a way for our users to toggle off the webinar pop up
3 votes -
Ability to play audio while on active call
It will be helpful for the customer and their business if they will have option to play audio while on active call.
2 votes -
RingCentral Messaging Automating replies and other common workflows
The same features but for messaging on the article below. Article Name: Automating SMS replies and other common workflowsArticle Link: https://support.ringcentral.com/article-v2/Automating-SMS-replies-and-other-common-workflows.html?brand=RingCentral&product=MVP&language=en_US
3 votesA workflow recipe exists for this use case which you can access, download and freely install:
https://ringcentral.github.io/ringcentral-automator-docs/workflows/recipes/chat-ooo-autoreply/
We are also planning to convert this recipe into a workflow template so that it is easier for people to discover and install. We expect that feature in Q2/Q3 2025.
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Shared Fax on different credentials
I would like to have feature of sharing to company fax access to all users.
21 votes -
Disable separate incoming call window in RingCentral Web
Can we have the option to disable the separate incoming call window in RingCentral web? It's a little bothersome when you are typing something, and you get interrupted by that window. I am fine with tabbing back over to answer a call; in addition to using the call options. It was fine before the new UI kicked in.
2 votes -
Add the Using closed captions and live transcription during RingCentral phone calls for RingCentral UK
Add the Using closed captions and live transcription during RingCentral phone calls for RingCentral UK customers. Currently, this feature is only available to RC US/CA brands. Should be also available to RC UK/EU
1 vote -
DND Timer for Lunch
Would be nice to have a way to set DND at a user level in the Ring Central app.For insance going to lunch, set DND for 1 hr, this way it automaically accepts Q calls after the hour break and you dont "forget" to turn it back off.
18 votes -
allow site change on the ringcentral app to toggle caller id from one site to another
if customer only have 1 user ext but has multiple site they would like to have the ability to use the numbers from one site to another. and that they will not need to login via admin portal.
1 vote -
Accessibility options for the visually impaired please.
Accessibility options for the visually impaired please. Options to increase the size and boldness of the font so that it is more user-friendly for those of us who are legally blind, etc.
5 votes -
A button for status change
Customers prefer a quick way to have their status message be changed on the application just like with what there is for DND status. A button to click on or a dropdown to choose from is what's being requested.
3 votes -
Don't Auto Close Profile Menu
In the EX client, when you click on the bubble, that could contain your picture, leave that window open until user decides to close. Meaning; if I need to change my availability, status and turn on accept call q's instead of that window auto closing like it does now, causing me to have to open it again, leave it open with a X in the upper corner to close when you are done with that window.
1 vote -
Ability to allow MS Teams status to be available but not accept calls
We have users that sometimes login to a workstation without a headset/microphone. We don't want them to show as away or do not disturb in their Teams status but don't want calls to ring to them.
2 votes -
New Emojis
Add new updated emoji on the app
2 votes -
Option on the Admin's Side to Update the Calendar Presence of the Users on the Account
To have the option on the the admin's side to change the calendar presence of the users on the account.
2 votes -
No “+” symbols, no parentheses, no spaces or dashes. Just the plain 10 digit number format of the incoming and outgoing call
No “+” symbols, no parentheses, no spaces or dashes. Just the plain 10-digit number format of the incoming and outgoing call.
3 votes
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