9341 results found
-
SSO on any plan
SS should be available regardless of the plan that they have
1 vote -
Accessibility options for the visually impaired please.
Accessibility options for the visually impaired please. Options to increase the size and boldness of the font so that it is more user-friendly for those of us who are legally blind, etc.
5 votes -
BT Feature Request: Option to Opt out with the Next Gen Call Handling Update
BT Customer was not Notified Regarding the Update From Next Gen Call HandlingNo Training / Info were send to the customer Regarding the Recent UpdateMost Customer wanted to either Revert Back to the Old UI or Opt out with this UpdateCustomer Comments: New UI/ Next Gen Call Handling was not User Friendly and More Complicated than the Old UI
4 votes -
Add Yealink 79P to device that can receive page
Add Yealink W79P as a supported device that can receive page via paging only group.
6 votes -
Share, Move or Copy received Voicemails from one Mailbox to another on RingCentral App
Having an option for existing Voicemails received on a Call Queue Mailbox/Shared Mailbox be MOVED, SHARE or COPY to another Call Queue Mailbox from the RingCentral App inbox.
Implementing voicemail sharing functionality would significantly improve communication efficiency and collaboration within organizations. It would be a valuable addition to existing voicemail systems.
2 votes -
Show date when contacts are added
Able to show when a contact was added
2 votes -
Enabling SMS just for receiving messages only
Possible for our MVP license users to utilize the text message SMS just for receiving messages but not for sending without having to set up TCR registration process.
2 votes -
Recorded Video Data Retention
Increase the number of days of the recorded video retention for RingCentral Video Pro license users in paid accounts. From 7 days to 6 months.
2 votes -
Poly Hot Desk with NFC
Poly supports hot desk with NFC on the edge series phones. https://docs.poly.com/bundle/edge-e-administrator-guide-current/page/hot-desking-with-nfc.html
4 votes -
Personalize CNAM
ability to use person's name for CNAM
18 votes -
Group SMS from External Number
Customer would like to received group sms message from external number. Customer received text message from external number with no issue. However, if external number send it text message to multiple RC number is not being received.
5 votes -
Block outbound calls by number for specific users
For businesses with multiple users (but not all) to prohibit certain MVP user to not call a particular and specific numbers
22 votes -
Allow other admin extension to change block robo call setting
I am logged in as an admin to my account however I am unable to edit block robo call option on the main super admin account it would be better if we do have an option on the super admin extension to select who can make modification on the main super admin account
2 votes -
Allow users to select a Delegated DID as their primary outbound caller ID
Use case:
* An entire office of RingEX users needs to use the same outbound caller ID. This phone number is also the primary number used for their Contact Center (RingCX).Feature request:
* Add support for using a Delegated DID as the primary DID used for outbound calls on all the Apps.1 vote -
RingCX needs the ability to select which DID to use for outbound SMS.
The RingCX platform needs to support manually choosing which DID to use for outbound SMS. Right now, it only uses the primary DID associated with the RingEX user.
Use Case:
* The customer needs to use a Digital Number assigned to a RingEX user for an outbound SMS messages and not the Primary Numer (which is what it uses today)1 vote -
SMS support for CCRN RingCX numbers
CCRN DIDs for RingCX need to support SMS handling in the RingCentral App. This works in RingCentral Contact Center today. Our existing RingCentral Contact Center needs this functionality to move to RingCX.
1 vote -
New users limit auto extn to Site's DDI range
For each site we have a set of DDI’s we always match the extn to the DDI, for example for my site my extn is 36605 and my DDI NNN NNN3 6605.
Therefore when creating a New Users it would be useful to:
1) Limit the extns presented automatically to the available range.
Occasionally we may use something outside that range for a non DDI purpose so make overriding the presented extn?2) To present the next available extn within that range, ATM we have 36899 configured so 36900 is presented but there are many free extns within that range…
1 vote -
provide suggested template
Please provide suggested wording for a customers website so that when they modify it, and submit for a campaign they have an "idea" of what Ring Central is looking for instead of countless rejections. Customers are getting frustrated that they get a rejection with a reason and then change it, only to be met with another rejection
1 vote -
Don't Auto Close Profile Menu
In the EX client, when you click on the bubble, that could contain your picture, leave that window open until user decides to close. Meaning; if I need to change my availability, status and turn on accept call q's instead of that window auto closing like it does now, causing me to have to open it again, leave it open with a X in the upper corner to close when you are done with that window.
1 vote -
Please add the ability to have multiple group managers for a usergroup.
Please add the possibility of having multiple group managers for a user group. This would open up the possibility of having multiple group managers by proxy, for example to make call forwarding for group members in case of illness. I think this will help in many companies.
29 votes
- Don't see your idea?