9344 results found
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Allow the use of ≈ in desktop RC app.
The desktop app (at least on macOS) seems to ignore the ≈ character (U+2248 aka ALMOST EQUAL TO). On Mac you type this with option + x, but the RC desktop app types nothing.
1 vote -
Click to dial for windows 11
Customer wants to also have the feature that can easily call/dial a number on his Windows 11
1 vote -
When you select Forward All Calls to voicemail to have both calls and video calls all route to voicemail without having to set yourself to D
In MVP, when you select Forward All Calls to voicemail I suggest to have both calls and video calls all route to voicemail without having to set yourself to Do Not Disturb
1 vote -
Wants to have the option to Re-arrange the caller outbound number.
Wants to have the option to Re-arrange the caller's outbound number.
1 vote -
free phone upgrade for out of warranty phones
So far ring central cannot upgrade phone for out of warranty device even the equipment is purchase from them. I (the customer )will appreciate if this is an option without extra cost. case id 21865730
1 vote -
Turn off voicemail feature when making changes on the acccount.
We are looking to turn of the feature where when we make a change to a user’s account (ie change users password, role, etc) the user does not receive a VM stating there has been a change made to their account
3 votes -
have a voicemail icon on the left side of the apps
PLEASE add a separate icon for voicemail on the left where you can customize tabs. The one for Phone the alert number includes missed calls and voicemails. There really really needs to be one just for voicemails.
1 vote -
Add user's local time (updated in real time) to the RC app status
When corresponding with people from different countries, I have to constantly check the local time of the person I am writing to (so as not to disturb the person during non-working hours). I propose to make it possible to put your local time in the status, which would be updated in real time. An approximate implementation in the screenshot below.
1 vote -
Enable SMS for US numbers on RCAU account
Customer would like to utilize SMS on their RCUS number within the RingCentral Australia account.
1 vote -
Text messages scrambling/getting jumbled - Fix
Texts are often scrambled when received through ring central. For example, someone will send a longer, singular, text message. It will then be received as multiple texts that are out of order. Makes it really difficult to read the message.
21 votes -
Ability to install RingCentral desktop app on a different drive or folder.
Please add the ability to install the RingCentral desktop app for Windows to be installed to a different drive or folder.
2 votes -
Cannot download SMS Logs which is more than 90 days
Cannot download SMS Logs which is more than 90 days. The workaround is to filter it to specific dates.
4 votes -
Allow to send more than 200 pages per fax transaction via eFax
Should be able to send faxes more than 200 pages using the efax system
4 votes -
Need to log in to the Announcement extension only to change the announcement
Right now, the only way to change the Announcement in the Announcement Extension only is to log in to the Admin Portal and change the announcement there. It would be nice if the user could log-in to the Announcement extension only to change it without accessing the Admin Portal.
3 votes -
Desktop app version report with station ID
It would be nice to add the station id associated with the user that shows on the report so you can determine if the computer is still active with that user. Also it would be good to add a refresh button or put a timeline on when the report will when it will update next.
3 votes -
IVR Keypress to Include Dial by Extension Number
To have another keypress option on the IVR Menu to allow the caller to dial by extension number instead of having it dialed straight during the IVR prompt.
5 votes -
Background Wallpaper, Branding of our Cisco Phones
Background Wallpaper, Branding of our Cisco Phones, Custom Provisioning file that doesn't handicap phones
12 votes -
Scan to fax needs to be able to use the document feeder
Unable to use document feeder when using scan to fax
4 votes -
Billing Contact Information to be associated to any RingCentral number
Partner wanting our system to allow Billing Contact Information tab for contact phone number to accept RingCentral numbers within the account as primary contact number. Current Behavior: Service web by default is set to have the Contact phone section as the main company. Once Contact information is edited, it will not allow to save the details if the main number or any number associated to the account is entered. Reason for Request: Partner said that the set up should be accepted as it is the mode of contact for the contact person indicated. They cannot provide personal numbers as alternate…
5 votes -
block incoming caller ID
I would like to block incoming caller id name and number for a single extn. in our legal dept for anonymous calls.
39 votes
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