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11747 results found

  1. user wanted to have a feature that will automatically call list of numbers and will prompt a specific message if answered and if goes to voicemail

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  2. When call was routed to the user extension, we should have the option to ring the user or route the call directly to the voicemail of the user to leave a message.

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  3. the ability to forward calls from an extension to a queue where the user is also a member, as well as restricting calls to the user’s extension from a specific list of allowed extensions.

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  4. Right now, when you create a new Message Team, it only shows up in the Desktop App. It does not show up in the Mobile App. In order to see it in the mobile app, you have to send a first message to the Team with the Desktop App. Only then does it become visible in the Mobile App. Please change it so that newly created Teams are visible in the Desktop App AND in the Mobile App.

    1 vote

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  5. Right now, when a new Team is created in Messaging, it only shows up in the Desktop App. It does not show up in the Mobile App... UNTIL you send the first message to the group using the Desktop App, then it shows up in both apps. Please allow new Teams to be visible in both the Desktop App AND in the mobile app.

    1 vote

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  6. As of now, you can uninstall all the prior versions of the RingCentral Apps using PowerShell scripts. It would be better if there is a way to do a bulk uninstall of the RingCentral Apps but only for certain prior versions. Not all the prior versions.

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  7. 2 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  8. Customer is requesting to turn off/disable the message in RC app so that it is not confusing for the text

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  9. When exchanging SMS we need to know the business name for the contact. Currently only the name is displayed when the contact is already saved and we need to hover around the contact, open profile and then look for the business name.

    2 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  10. Im wondering how I can create a group that receives text messages from our main phone number xxx-xxx-xxxx. Is like this group to be able to see the messages and reply back to the messages. For example if one of our sub contractors sends a picture in to the main number of a job completion the group sees it and can reply to it

    11 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  11. We need a feature where we can set a number of SMS that a user can send. To limit their outbound SMS.

    4 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  12. We would like to automatically save customer information and add it as a contact

    2 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  13. We have ordered a Polycom Rove 20 with Ringcentral I was able to talk with Ringcentral support and we were informed that with Ringcentral assisted provisioning it can only support 1 handset if you need to add multiple handset you will have to set it up in the phone GUI and manually add the SIP credentials for each of the additional phone, it will be helpful if there is a way for us to include this on the assisted provisioning and have Ringcentral features available on the additional handsets.

    2 votes

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    New  ·  1 comment  ·  Hardware  ·  Admin →
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  14. Our other MAM managed apps allow FaceID/fingerprint to be used to enter MAM PIN to unlock app. Please add this functionality to RingCentral for Intune.

    6 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  15. Share contacts from an apple or android device through RingCentral App as an SMS. Share contact is currently enabled however it sends as an internal message through Chat Message inside RingCentral App.

    18 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  16. The fax cover page shows the fax number and the fax phone number.

    The number should be in the Phone field
    instead.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  17. Customer is requesting there should be an option to Ringcentral to disable the lock screen in Yealink W76P

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  18. Yealink cordless handsets to have feature that can control jitter and lag

    1 vote

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    New  ·  0 comments  ·  Other  ·  Admin →
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  19. Consolidate Extensions and park locations on the pop-out version of the HUD.

    16 votes

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    New  ·  2 comments  ·  HUD & Presence  ·  Admin →
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  20. An option to disable the missed call notification via email for business hours only from call queue

    1 vote

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    New  ·  1 comment  ·  Admin Portal  ·  Admin →
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