Settings and activity

120 results found

1. Update a group of unassigned phone profiles to the MACs of the new phones

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 11, 2024

2. Generate Report for calls being monitored

   5 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie shared this idea  ·  Nov 1, 2024

3. Ability to delete more than 50 personal contacts each time

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Oct 31, 2024

4. Press zero to repeat company greeting

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Oct 24, 2024

5. Call Recording Notification via Email

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Oct 18, 2024

6. Cannot send MMS to toll free numbers

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Lizzie shared this idea  ·  Oct 18, 2024

7. Call Screening on RC Unified App

   23 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Oct 17, 2024

8. Toll-free MMS Enabling

   43 votes

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   Future Consideration  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Oct 17, 2024

9. Customized waiting time settings in Call parking

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Oct 17, 2024

10. Allow handling of multiple Call Queue calls

    116 votes

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    26 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Admins, learn how to set up this feature here!

    Lizzie supported this idea  ·  Oct 15, 2024

11. Call waiting to apply on call queue members.

    74 votes

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    7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

    https://support.ringcentral.com/article-v2/Allowing-agents-to-handle-multiple-calls-in-a-RingEX-call-queue.html?brand=RingCentral&product=RingEX&language=en_US

    Lizzie supported this idea  ·  Oct 9, 2024

12. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    315 votes

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    Planned  ·  98 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 1, 2024

13. Option to clear message history for ringcentral app messages

    14 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 26, 2024

14. power dialer program, such as phone burner.... auto dialer to call imported client numbers

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 10, 2024

15. Outbound Automatic Voicemail Drop

    248 votes

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    Future Consideration  ·  44 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 10, 2024

16. Delete bulk messages/Conversation in Unified App

    149 votes

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    Future Consideration  ·  57 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 30, 2024

17. Call Trap

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 25, 2024

18. Enable forwarding calls to external numbers to allow voicemail in RingCentral if unanswered.

    19 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 22, 2024

19. analytics retention policy

    65 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 7, 2024

20. Allow More Than 10,000 Contacts

    60 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 25, 2024