Settings and activity

130 results found

1. Sync contacts from portal to deskphones

   58 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 21, 2025

2. adjust how AI notes summarize calls

   14 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 14, 2025

3. Presence & Pickup for Parked Calls for Yealink W Series

   5 votes

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   0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 6, 2025

4. Monitor HUD on android RC mobile app

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 17, 2024

5. add HUD feature to apple iphone app.

   122 votes

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   Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 17, 2024

6. Automatically warn people of possible upcoming weather conditions using SMS

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 10, 2024

7. Cloud Recording Audio

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 19, 2024

8. Phone call satisfaction feedback/survey

   15 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 18, 2024

9. Survey & Feedback after calls

   10 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 18, 2024

10. Option for the admin to view who disconnected the call

    35 votes

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    Under Review  ·  9 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 13, 2024

11. Update a group of unassigned phone profiles to the MACs of the new phones

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 11, 2024

12. Generate Report for calls being monitored

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lizzie shared this idea  ·  Nov 1, 2024

13. Ability to delete more than 50 personal contacts each time

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 31, 2024

14. Press zero to repeat company greeting

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 24, 2024

15. Call Recording Notification via Email

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 18, 2024

16. Cannot send MMS to toll free numbers

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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    Lizzie shared this idea  ·  Oct 18, 2024

17. Call Screening on RC Unified App

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 17, 2024

18. Toll-free MMS Enabling

    45 votes

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    Future Consideration  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 17, 2024

19. Customized waiting time settings in Call parking

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 17, 2024

20. Allow handling of multiple Call Queue calls

    116 votes

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    26 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Admins, learn how to set up this feature here!

    Lizzie supported this idea  ·  Oct 15, 2024