Settings and activity

141 results found

1. Remove Guest User in RC app/Admin Portal

   30 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Mar 18, 2025

2. Remove Missed call tracking for a Call Queue call.

   30 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Mar 13, 2025

3. Access Analytics Reports and Call Queue Admin without changing the role and permission

   10 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Mar 13, 2025

4. Internal call recording per user disable feature for automatic call recording

   25 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 28, 2025

5. Super admin Role on the Account are capable of Data export / Message Data Export

   4 votes

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   0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 11, 2025

6. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   193 votes

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   Planned  ·  38 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 6, 2025

7. Automatic forwarding of calls to external number if there's an outage

   14 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 4, 2025

8. Performance report for 12 months (YTD)

   18 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 4, 2025

9. Option to download reports for all users call forwarding settings

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 30, 2025

10. Customized ringtone for Desk phone

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jan 21, 2025

11. Desk Phone and Desktop application Sync

    106 votes

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    Planned  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jan 21, 2025

12. Sync contacts from portal to deskphones

    60 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jan 21, 2025

13. adjust how AI notes summarize calls

    14 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jan 14, 2025

14. Presence & Pickup for Parked Calls for Yealink W Series

    5 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jan 6, 2025

15. Monitor HUD on android RC mobile app

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 17, 2024

16. add HUD feature to apple iphone app.

    122 votes

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    Under Review  ·  26 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 17, 2024

17. Automatically warn people of possible upcoming weather conditions using SMS

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 10, 2024

18. Cloud Recording Audio

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 19, 2024

19. Phone call satisfaction feedback/survey

    15 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 18, 2024

20. Survey & Feedback after calls

    11 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 18, 2024