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Phone & Messaging

Phone & Messaging

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122 results found

  1. It should be possible to add buttons with your own functions. For example, it would be possible to store a website to open internal documentation, instructions, etc. directly.

    10 votes

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  2. I have been searching high and low. We have Acuity and there is only a Zapier type of thing but it doesn't do anything to help. This is HUGE Zoom integrate with all Calendar apps.

    10 votes

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  3. In the previous version of the RingCentral app, we're able to leave message updates in relation to given tasks. This new version doesn't have that, and it makes keeping tasks organized super tricky!

    10 votes

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  4. On RC Classic: When you open a task to edit it, you are able to click and hold a corner button that allows expansion of the field. This feature does not exist in the new app. Why it's useful: When you have a lot more information to add to a task than just a few sentences, it becomes tedious to have to scroll through the tiny window to see what I've been typing.

    9 votes

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  5. On-Premise Exchange version 2013, 2016, and 2019 are supported for the RC Scheduler for Outlook but the customers are unable to see their scheduled meetings through the RC Desktop app because the only option available for calendars are Office 365 and Google calendar.

    9 votes

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  6. It's an age-old request, but it would be great if Glip had the ability to break a large task up into smaller subtasks - each with their own assignees and due dates.

    8 votes

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  7. When creating a task, there is an option to make the task reoccuring, but it is very limited. If you want the task to reoccur on the 2nd Tuesday of the month, you can do that. You can set the reoccurance schedule to monthly, but it will only go by the date. Outlook reoccuring dates have more options. It would be great to see that in the RC Task feature.

    8 votes

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  8. Have the to do list printed

    8 votes

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  9. In Ring Central Classic app, you could adjust columns and be able to see a full task in list view and also see many more tasks on one screen before having to scroll. Now I can see only see a handful of tasks on the screen before needing to scroll and if I want to read the full task I have to click on each individual task. Not conducive for greater productivity when you have to click and scroll all the time.

    8 votes

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  10. Admin ability to disable Calendar sync option in the RC App. Customers that utilize O365 or G-Suite need to ability to disable the the calendar service that they are not utilizing. This would close a security gap for Enterprise customers that do not want users to able to add their personal calendars to the RC App

    7 votes

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  11. Add task functionality to the calendar integrations for Google and Outlook where you can have your assigned tasks visible and manageable in the 3rd party's calendar as well as the RC app. So I can complete a task in the sidebar of Google Calendar as well as the RC app

    7 votes

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  12. We are not able to see our task categories in this upgraded RC version. This makes it much less functional for us as categories were a good way to segment our tasks rather than having everything jumbled.Thanks.

    7 votes

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  13. 7 votes

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  14. We propose enhancing the workflow builder by adding a feature that allows customers to upload files directly into the system or workflow.
    This functionality would enable the uploaded files to be automatically sent to their respective clients.
    Additionally, clients would be able to respond by attaching completed forms or relevant documents, which would then be automatically received by the original customer through the system.
    Implementing this feature will significantly improve the efficiency and functionality of the workflow process, providing a seamless and automated method for document exchange.

    6 votes

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  15. we use teams to manage projects that have steps, it would be awesome to have sequential tasks

    6 votes

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  16. Allow scheduling of meetings without connecting to a calendar. For privacy purposes and confidentiality, I do not want to give access to my outlook calendar.

    6 votes

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  17. Can you add an option for recurring to be bi weekly or bi monthlyI am trying to create schedules and these schedules change every 2 weeks so I have to make them all individual instead of just once and allowing it to recur.

    6 votes

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  18. The old outlook plugin was able to use the HTML format. We would like to like to use this feature added back in for the Outlook Add-in.

    6 votes

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  19. I was wondering if there is a feature where I can save my custom statuses? Every time RingCentral updates and logs me out, my statuses reset to default, and I have to save them all over again.

    5 votes

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  20. We need to have an option to display a Company Name instead of user name when sending out faxes.

    5 votes

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