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Phone & Messaging

Phone & Messaging

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122 results found

  1. Add polling in Glip (not just RCV) for communicating in writing/messaging with co-workers.

    3 votes

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  2. GLIP had a feature that allowed us to create Events - this is how our team tracked who was in the office or PTO or WFH

    3 votes

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  3. Comments don't tend to make great, snappy, actionable task titles, so when converting a comment into a task, I think the comment should automatically be added to the task description for context while letting you create a new task title right away.

    3 votes

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  4. Really like the new Week/Month Evenets Calendar but would hope to see Tasks listed there too, like it was in Classic Calendar.Also would be better if the view selection of Week/Month was sticky so that whenever selecting Events in the sidebar it returned to the most recently selected view instead of going back to the Events list every time - maybe just add a Calendar link to the left panel/sidebar that goes to that view?

    3 votes

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  5. Instead of manually setting up the dates when the company will be closed during the holidays, users will have the option to sync it their company calendar instead.

    3 votes

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  6. Many calendars show six weeks, not just the days in a given month. For example, if I am looking at the due date and it shows today, January 27th and I know I want to schedule for February 3rd, I have to click to go to the next month. Many calendar updates are simple, but planning for the future can add extra steps.

    3 votes

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  7. The ability to comment on a RC Note (as well as edit) was very useful. Please bring this back.

    3 votes

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  8. A feature in which the Ring Central app will float on PC on top of other apps

    2 votes

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  9. It would be beneficial to provide our customers with the option to select their preferred default tab upon opening the RingCentral application.

    Currently, when the RingCentral app is launched, it automatically opens to the Messaging tab. However, some of our customers prefer the Phone tab to be displayed by default when they open the app.

    2 votes

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  10. For the AI assistant gather information from the caller first before routing it to the desired routing.

    2 votes

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  11. It would be awesome if RingEx could provide an ability to show working hours so we dont need to keep updating status post which keeps changing.

    2 votes

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  12. On-demand call recording ability to record the call while still connecting to the dialled number

    2 votes

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  13. The feature of making a reminder for a chat message is great. It's better than how I used to do it before by marking a chat as unread. However, I do not pay much attention to the Reminders tab icon with the orange dot. It is not that noticeable. I would like Reminders to remind me in a more active way like the notification to join an RCV meeting that is about to start. And I also wish for it to have an option to either dismiss or snooze the notification just like the Outlook calendar event notification. I hope…

    2 votes

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  14. A feature that allows users of the RC mobile software, including the RC app for iPad, to keep their personalized cover fax page

    2 votes

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  15. I have noticed that it has become a little cumbersome to select a contact, click the 3 dots, then select the text icon. I would like to do this within 1 click (Hover, then click on Text).

    Currently, hovering over a contact you get your options, however I believe there is no way to customize which icons you want to see.

    For example, I'm not interested in seeing the "Message" icon and would rather swap it out for the "Text" icon.

    To be clear, I'm talking about hovering over the contact and NOT the left panel which I know can…

    2 votes

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  16. Calendar function for automatic On Call Rotation. After hours calls are forwarded to a different user every week to ensure that calls are not missed and emergencies are dealt with in a timely manner. It would be nice to be able to set a calendar to automatically roll the on call phone to the next person in line, rather than having to do it manually.

    2 votes

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  17. Lock the RC App to prevent its use from multiple devices without the need for the user to log out.

    2 votes

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  18. I’d like to be able to assign tasks to everyone on staff at once. I’d also like to be able to send a message to everyone’s personal chats at once.

    2 votes

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  19. It would be great to be able to move some info posted inside Glip Pro outside in a text CSV format. That way these info might be stored and used inside organization databases

    2 votes

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  20. It would be great to be be able to place a requests like tasks. Sometimes there is the need to place requests between team members. Let's say for example ask for days off or ask for a purchase .......

    2 votes

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