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2930 results found

  1. Admin ability to disable the AI feature on company account.

    5 votes
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  2. I want hud to stay on my screen even after i hung up the call. Currently it goes to dial pad after I hung up the call from hud.

    1 vote
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  3. we need an option to differentiate the ringtone from queue calls vs direct calls via RC App

    3 votes
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  4. I would like to see the ability to schedule DND hours in the RingCentral app. using Incoming Call Rules

    3 votes
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  5. It would be very useful for business owners to be able to add themselves to all voicemail boxes as co-recipients, that way they can easily access all voicemails. Currently the limit of voicemail boxes per co-recipient is 5. It would be helpful to increase this number or make it unlimited.

    89 votes
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  6. Customer said that the keypad doesn't show when she is on a call both inbound and outbound customer said she would need to place the call on hold for her to be able to view the keypad. Feature works perfectly fine on the mobile app and customer would like to have full compatibility for chromebook

    3 votes
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  7. 3-way calling/merge icon is not available in the Keypad using the app. The option available is only the conferencing which you need to create unlike the 3-way calling you can add participants to a live call. The merge is only available after calling the party and really small.

    1 vote
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  8. user wanted to have a feature that will automatically call list of numbers and will prompt a specific message if answered and if goes to voicemail

    1 vote
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  9. As of now, you can uninstall all the prior versions of the RingCentral Apps using PowerShell scripts. It would be better if there is a way to do a bulk uninstall of the RingCentral Apps but only for certain prior versions. Not all the prior versions.

    1 vote
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  10. 2 votes
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  11. Since we only use RingCentral for phone calls, it would be beneficial if we could continue using the old phone app.

    2 votes
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  12. We would like to automatically save customer information and add it as a contact

    2 votes
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  13. Can you let me know where I can setup to limit what field is synced / read from M365 source?
    We have contacts in the RC App showing fax number and we don't want them to show.

    2 votes
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  14. Our other MAM managed apps allow FaceID/fingerprint to be used to enter MAM PIN to unlock app. Please add this functionality to RingCentral for Intune.

    6 votes
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  15. When the app is ringing there are notifications of an incoming call in the tray section of the desktop.

    This is sufficient for us.

    1 vote
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  16. Ability to edit a user's webinar-editing privileges or be able to change a user's Webinar meeting time frame on an iOS iPhone.

    1 vote
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  17. We're considering adding a feature to display user status directly in the Contacts list, without the need to click on individual names. This would show statuses like "in a call," "in a meeting," "offline," "online," and "available to receive calls." We believe this could enhance user experience by providing quick, at-a-glance information about contact availability.

    1 vote
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  18. We would like to request the capability to utilize the click-to-dial feature across various browsers without the necessity of installing the RingCentral extensions. Implementing this would prevent the occurrence of dual dialers when calls are received through RingCentral sources.

    1 vote
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  19. When users click the conference icon on the iphone app, and then click the the Start Conference button at the bottom, the AI Notes button right above the hang up key is totally grayed out and cannot be turned on

    3 votes
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  20. AI Notes/Transcription should also work for Google extensions and for CRMs like Loxo.

    2 votes
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