12142 results found
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Sync RingCentral numbers to Active Directory User properties
Syncing RingCentral numbers to the associated accounts that are connected through Active Directory in order to fill out the telephone field in User properties. This will help in automating the lengthy process of manually entering these details for each user, especially effective for companies with a lot of employees
2 votes -
Add PCRecruiter Integration
PCRecruiter is a CRM which doesn't allow us to mass text anymore. Integrating PCR and RingCentral would allow my team to mass text candidates directly within PCR without having to copy/paste phone numbers from one app to the other.
6 votes -
Request to include a custom rule settings in a Fax-only account to Forward Fax Number to Third-Party Fax Number
This is useful if they need to forward the fax to a third party provider
3 votes -
Messaging: Subfolders
Currently, you cannot add subfolders in the RingCentral app for organizing messages. Having subfolders would be great to help with organizing conversations, especially when you are a part of hundreds of teams but don't want your sidebar to be full of each individually listed folders. A multi-leveled approach would help maintain a clean UI while boosting efficiency in communicating via chat.
17 votes -
Line keys | An option to pick up a call on hold of those extensions assigned to line key 4 and above
Option yet to press or like a command to pick up a call on hold of those extensions assigned to line key 4 and above if the device only has three line keys available (eg. Cisco SPA-303 Desk Phone)
3 votes -
Ability to add admin app to ring with the ring groups
ability to add the super admin app to ring with the user's app
1 vote -
Add Call waiting Setting to User Template
Add Call waiting Setting to User Template
2 votes -
Call Screening Audio Prompt
Customer has call screening activated but he wants to hear a recording which will tell him what his customers' concerns are before he answers the calls.
4 votes -
Increase Welcome email validity to 14 days
Please find time to increase the Welcome email's validity from 48 hours to 10 days. This will give customers ample time to receive the email and set up their accounts. Some customers are having a hard time activating the accounts after the welcome email has expired.
16 votes -
Allow users from the company domain to create acounts
It is much easier for us if any users within our company email domain @stretchlabhawaii.com can create a new RingCentral account.
1 vote -
Capability to process password reset inside of RingCentral Desktop Application
Capability to process password reset inside of RingCentral Desktop Application
1 vote -
Rearrange the rows in Directory at the Ring Central portal
customer said he used to be able to rearrange the layout in the Company directory. He said he wants to change the layout of the page & rearrange the rows.
1 vote -
Compose fax on email and send it using Email-to-fax
This feature will be useful to customers that will send fax without them creating a document and attaching it on the email.You can compose on the body of the email for the message on the fax that you wanted to send and send it without creating and attaching the document on the email. Example:Compose a fax message on the body of the emailsend the fax directly to the recipient Its very easy and useful
5 votes -
Reports to generate the caller id number set up for all users
Wants to have an available reports that will show the caller id number set up for all users
5 votes -
Capability to delete a specific recording without the need to delete the call log
Capability to delete a specific recording without the need to delete the call log
2 votes -
Call queue: Need phone not to ring again for 1 min after declining call
When declining a call on my desk phone or iOS app, it will immediately ring again. I need for there to be a 1 min delay for it to ring back.
2 votes -
Company Phonebook for all users from one single upload
It would be very helpful if there is an option to upload a company wide phonebook that will be used by all users. I just spoke to Ringcentral support and was advised that at the moment, the only option is to upload individually to each user which is not ideal and time consuming. A better option would be to upload to the admin portal and all users can pull the contacts from there and it would be great if each user is given an option when saving a new contact to either save it as a local contact (for their…
72 votes -
Add AWAY Option for chat
We (my entire work team) would like the option to set our chat status to "Away" as well as to add text along with it. Right now, the only options are Available, Not Available and Invisible.
42 votes -
Stop receiving voicemails about TCR registration
their account is campaign and brand registeredtheir numbers are all linked to the campaign but they are still getting voicemails about incomplete registration
4 votes -
Add Unassigned Phone from User Page
Currently we have 200+ "unassigned" phones in our account. There is no way to add these to a User from the User's "Phones" page. We can buy phones, or add the app, but can't provision an existing "unassigned" phone, on the User's Phone's page.If we want to provision an unassigned phone we have to pull up the phone in Phones & Devices and then do setup and assign. This isn't intuitive and should exist both in Phones & Devices, AND on the User's Phones page.
3 votes
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