13301 results found
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print fax directly from other programs
I am a graphic artist and it would be nice to send proof to someone directly from programs I am using
3 votes -
Support e911 profiles for mobile/remote users to quickly change
As many users are now mobile and remote. Their e911 address needs to be updated. This becomes burdensome as users go between home and office or other, users need to manually enter their full address location every time.It would be far more efficient to have profiles saved by the user for these locations that they can select, update, create new, as they change their physical location.Even more cool would be enable geolocation to these profiles to auto update as users change location.
9 votes -
Requesting a feature to have the option to assign voicemails to multiple users.
Requesting a feature to have the option to assign voicemails to multiple users.
3 votes -
Preview of image pasted/added into chat
Sometimes I copy the wrong image and paste it into a chat, this could be completely irrelevant to the task, having a preview of the image before sending the message would be helpful to prevent errors.
3 votes -
Additional Filter on the Call logs
Currently there is no way to filter the logs using the status of the call, whether it is in progress. missed or answered. It would be great if we can add a filter to check the status of the call on the call log on the portal or on the application so that we can check easily how many minutes a current call is.
3 votes -
SMS text messaging symbols need to be redesigned
On Windows the RC app needs to make it easier to text (not messaging) to an outside phone. As it is right now, you have to click on Phone symbol on the left and hit + symbol at top right and hit "Send new text", or go to the + symbol first. Either way, this is very confusing to new users who are being trained to use the app in my office. You guys should design a new symbol on the left for SMS text messaging. Also, the current symbol for in-app messaging is confusing because it looks too much…
4 votes -
Custom recording of name pronunciation when you leave a voicemail for another user
When you call to leave a voicemail for another user, and listen to the message on your Polycom desk phone, it announces who the voicemail is from using a computer generated computer. I've been told there is no way to currently change this. We've done a custom recording for the "Record User Name" function in the users profile, but this doesn't affect the name announced when leaving a voicemail.
2 votes -
FIRMWARE UPDATE: Yealink T42S support for WF50 wifi dongle
Please update Firmware Update to Yealink T42S phones to support WF50 WiFi Dongle. The WF40 WiFi dongle does not support the 5GHz wireless band. After reviewing with Yealink support directly, the V84 firmware and newer does support WF50 with the T42S phones.
5 votes -
Right align sent messages within Direct and Teams Messages
It is helpful to differentiate between my messages (messages sent) and messages from others (messages received). This allows me to easily differentiate messages within a discussion.
3 votes -
Allow users to pickup a call ringing on another Extension
Most phone systems allow something like a "pickup group" which gives users in the same group the permission to pickup a ringing call on another extension.For example, lets say we have 10 users in a queue and 3 are away from their desk. However, one of those users forgot to set their desk phone to DND - a call comes into the queue and rings on the phone. Allow another user in the queue to pickup that call by dialing a code or pressing a button and entering the extension
11 votes -
RingCentral Conference Add-on
When scheduling in google calendars, there is an option for a RingCentral Video Meeting Add-on. However, if one wants to schedule a meeting without video, there is no option for just adding a Conference call, which there should be instead of entering it manually.
2 votes -
Schedule Meeting Using Default Mac OSX Calendar with RingCentral
Good morning,We would like to schedule meetings using our default mac osx calendar with our RingCentral GLIP app, opposed to using Office 365 or Google. When will GLIP integrate with Apple's Mac OSX Calendar? This is a very need feature we would find very helpful if implemented.
11 votes -
Dial code/prefix for different caller ID
I need this feature (like all other phone systems have), that will allow the user to dial a prefix before the number and different prefixes will send different caller ID numbers:-Certain phones can dial 9 + the phone number to use the Main company number as the outgoing caller ID number for this call-Certain phones can dial 8 + the phone number to use their direct number (or other assigned #) as the outgoing caller ID number for this callRC support suggested to change the user's caller ID in the admin portal, except this doesn't make sense if you have…
4 votes -
Member access to call queue messages and do not delete if you don't save message
Call queues are almost useless if members can't access the messages. We may have 100 messages over a weekend, Either I have to give a receptionist Admin permissions so he/she can access the voice mails or they have to sit on the phone for an hour taking messages. I am amazed that this isn't standard. How do people deal with this?
3 votes -
Addition Fields for "profile"
We need to a few more fields in profiles. We need a fax fields and a emp id field. to have custom fields would be amazing.!! I could get rid of the of our Master company list (spreadsheet) if we four more fields! I am sure this would benefit other customers as well. And its low hanging fruit....
1 vote -
Completely anonymous compliance lines
Right now Admins can still see who calls all lines, the ability to designate a line completely anonymous would be benficial.
4 votes -
Dial 9+number for main company Caller ID #, 8 for second caller ID #
Our old system let us dial for example:9 plus the phone number and it would show the main company number8 plus the number and it would show the number of another phone # on the account (e.g. the person's direct line, or just another selected number to show)RC support suggested me to change the caller ID of the phone in the admin portal, however we have multiple phones that are used heavily during the day (all desk phones, no mobile app) and the employees need to be able to quickly select which company # to show when dialing out. The…
4 votes -
Allow the Teams folder to be rearranged in the left rail
The Teams folder should not be pinned to the bottom. Please allow it to be reordered like the other folders
1 vote -
Ability to track when a device gets deleted from the system
The customer would like to be able to see when a device is taken off their system to confirm when it's something authorized or not.
1 vote -
Add Launch URL capability to RingCentral App
This would allow us to launch external applications at the time of incoming call in the same way that we do when using the Phone app. Things like screen pops with additional information from our CRM can be initiated with this functionality.
2 votes
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