11065 results found
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Update the list of local mobile numbers included in the Domestic rates
There are a lot of UK mobile numbers that say "Destination disabled" when called. The numbers are not included in the list of premium numbers that can be enabled in Billing > Calling rates > Domestic rates in the Admin Portal, like 0748 numbers.The list should be updated so end users can enable the numbers when needed.
2 votes -
Disable Call Waiting and "Drop caller" instead of send to voicemail
Hello,Since the late 1800's (wow over 140 years ago) If someone is on a call the calling parties call would be dropped and they would get a busy signal.Fast foward lae 1970's and Call Waiting was introduced, So callers would get a ringing phone and you the recepiant of the call would here a beeping on your line.Fastward to RingCentrean and now we have this great powerful VOIP system, exepct they left out allot of basic features that have been around since 1800's such as busy signal if the user is on the phone.So I plead with RingCentral and the…
3 votes -
Add a badge to Cloud Office icon on Task Bar to show status
I sometimes forget to make myself available when I've left my desk. If the icon in the Windows (or Mac) Task bar showed a 'badge' reflecting my status I would be ale to see if I have forgotten.
2 votes -
Sync the status of the user from service web ( my extension) to the the user mobile/desktop app
Business owner to easily monitor his/her employees
1 vote -
Allow RC AU Account to call using Blocked Caller ID to call AU Number
Allow RC AU Account to call using Blocked Caller ID to call AU NumberRC AU Account cannot use blocked caller ID number when making outbound calls to an AU number. The call gives busy tone onset of the call. Call is not hitting system call log.
1 vote -
Ability to provide specific role to a user that allows him/her to only turn off/on custom rule, and not to edit or make changes to it.
Ability to provide specific role to a user that allows him/her to only turn off/on custom rule, and not to edit or make changes to it.
1 vote -
Want to upload unassigned bulk contact maximum of 350
customer is request to allow them to upload all of their contact more than 350 , instead of by 25 or by page
2 votes -
Admin no longer need to Enter user password to change the pin
Customer is requesting that Admin can update the user pin with/out entering the users password
1 vote -
Published Mobile Contacts to Show on a Desk Phones Corporate Directory
When a users mobile contact is set to be published in the Corporate Directory, it should show not only on the RingCentral App but also on desk phones provisioned via assisted proovisioning.
2 votes -
Add Malta MVP GO
The customer is experiencing issues making calls using a Maltese number and found out that the number is an IVN. We advised that IVNs are intended for inbound calls only. However, we do not support Maltese MVP GO at the moment. We need this added in future updates and all other countries with no existing MVP GO.
2 votes -
Option to backup the config on service web
We need the option to backup the configuration on the service web portal.
5 votes -
I need to set the maximum number of callers in a queue to 2
The lowest minimum number of maximum callers in a queue is 5 (cannot select below this) I need to set that as a maximum of 2 but cannot. Please add 2 as an option there.
1 vote -
Voicemail recording capability to Message only Extension
Customer want to have the Voicemail recording ability to message only extension
2 votes -
Allowing Emergency numbers or hotlines in France to work on the Mobile App
Some users were on the go and as of this moment calling Fire Brigade or Dialing 18 using the RC mobile app service is still limited in France
1 vote -
fax recipient during business and after hours
it would be useful if we have the option to setup a fax recipient during business hours and after hours not only just one fax recipient for both, we have 2 users dedicated to receive faxes one for business hours and one for after hours.
2 votes -
How to see user session locations, active apps.
I'd like to add or request a features where his RC app sessions are logged in, device type, as well as any app integrations that are being used.
1 vote -
Option to remove call queue number as an option on outbound call for users
Option to remove call queue number as an option on outbound call for users
4 votes -
Audo Dial (RingDown) feature for Cisco ATA191
The Auto Dial feature is not available in RingCentral in the admin portal for all Cisco ATA191. The auto dial feature is available for Polycom Obi ATA devices. We request this feature be added for the Cisco model.
6 votes -
What happen to the text icons I hate this new version and even my company is looking for new provider. They hate new video RC it sucks t...
...he other one power by zoom was the best. Text icon
1 vote -
export detailed view report
CX verbatim: I need the ability to export the detailed report view that shows the call flow.I was able to download the report, but it does not show me what IVR menu selections users make.
1 vote
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