12912 results found
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Preview Fax Attachment before sending from the RC App
Preview Fax Attachment before sending from the RC App, Is it possible to preview a fax message before sending on the RC desktop app?
4 votes -
feature for RC where they can unified the 2FA to a single phone number.
feature for RC where they can unified the 2FA to a single phone number.
1 vote -
Ring central doesn't have an option to forward all calls company wide
Ring central doesn't have an option to forward all calls company wide
1 vote -
Number change georaphical location
Number change georaphical location of a phone number and multiple receive or sms recipient
5 votes -
Spoke to customer
spoke to customer issue is related to calls that carries a different area code far from their state some calls are marked as potential spam advised customer that if callers manualy dials their number - and it shows their legit area code, this is normal Customer would like to :gain the capability to filter the calls per number not per area code - admin portal should be able to identify and restrict phone numbers not just blocking
1 vote -
SIP Settings for analog device used for doors and security aside from manuall provisionin strin
SIP Settings for analog device used for doors and security aside from manuall provisionin strin
1 vote -
Global Holiday Setting
This would allow users to enable a system wide setting for all IVR,'s and call queues to put them in a holiday mode rather than doing it individually
11 votes -
Adding Option from RingCentral Teams (Glip Group) to allow guest members to add new members
Expected Behavior:
- Partner wanting to have a set up from the RingCentral Teams (Glip Group) have an option of allowing guest users to add membersCurrent Behavior:
- Only Admin of the RingCentral teams have option to add new members
- Guest are only able to view the Teams settings but no option to make changesSteps to replicate
1. Login to RingCentral app
2. Select a Team(Glip Group)
3. Select 3 vertical dots > View Profile
4. Team Admin SettingsRequest is to have option to allow guest members to be able to add new members and select…
1 vote -
IVR Voice prompt
A feature that will allow voice prompts like "Say 1" to navigate instead of Keypresses.
2 votes -
More Granular User Caller ID Permissions
Would be great if administrators can decide which numbers a user can use for outbound caller ID. Right now, all company numbers, contact center routing numbers, and site numbers are visible to anyone who has access to change their caller ID at all.Current permissions around outbound caller ID are "all or nothing" in that either users can change their OBCID to anything in the company/site OR they can't change them at all.
8 votes -
Change Incoming call screen display for iOS device
Customer is having an issue distinguishing the incoming calls for both RingCentral application and external number. The incoming call display screen looks exactly the same. It would be best to have the option to change the Incoming call screen display so that our valued customer will be able to determine where the call is coming in.
1 vote -
Call queue button on phone set.
Need a call queue log in/log out button on physical phone.
7 votes -
Disable HIPAA for a specific user.
We aim to have the ability to deactivate HIPAA compliance for a particular user.
2 votes -
Allow multiple users in the ring group settings
Allow multiple devices to be added in a ring group settings since it can only have 2 devices that can be ring at the same time.
4 votes -
mute tone when dialing numbers
option to mute the tone when dialing numbers. The sound that plays on your phones as you dial each number
5 votes -
Call flip to cell phone number
A feature in which a call can flip to a set cell number
1 vote -
to be able to create group dialing and add in RC app
option to create group, then add the group in RC app for quick dialing
1 vote -
Remove ability for users to block their caller ID and limit My Caller ID options
I am from a legal and collections agency where we need to follow Truth In Caller ID Act (47 U.S. C. § 227(e) which states (1) IN GENERAL.—It shall be unlawful for any person within the United States, in connection with any telecommuni-cations service or IP-enabled voice service, to cause any caller identification service to knowingly transmit misleading or inac-curate caller identification information with the intent to defraud, cause harm, or wrongfully obtain anything of value,
Having the option to select a number that is not in your control like those assigned to main site or blocking your caller id…
2 votes -
Restricting Caller ID options
We need to be sure that employees do not have the ability to put in a false number or block the caller ID in accordance with Truth In Caller ID Act (47 U.S. C. § 227(e)). Please have an option to hide/unpublish the Main Company Number and Company fax number that is located in Main Site. Also, option to remove Blocked as an option.
3 votes -
Ability to customize Missed calls Email notifications
HiIt could be very usefull to be able to customize the Email Notification.Making it more corporate, adding company logo, custom text and even customize the sending email address.The best will be the ability of sync the caller's information to our synced contact lists, to display the name and company of the incoming caller you missed.Kind regards
3 votes
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