12289 results found
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Text Message Add Reaction/ Like option
The SMS/ Text message feature is very useful, but the current implementation is very rudimentary. Modern messaging applications found on any mobile device, or apps such as WhatsApp, iMessage and even Google Chat have the option to react/ like a person's message. This is useful when you want to acknowledge that you received a message without actually sending a message back.Please see the implementation in any modern messaging app. You receive a message from someone. You can click on the message to add a reaction (heart, thumbs up, or other emoji, etc). This currently cannot be done in either the…
16 votes -
Automatic Caller id registration when phone number assign to user or company
Customer would like to have a feature where they can process order on their end to update caller id or it would be best that caller id automatically assign to users without processing manual registration on caller id
1 vote -
Ability to have an option for the host to check the identity of the participants when joining on a meeting via dial-n using personal phone
The Host should have the option to check the identity of the participant like the real name if the participant is joining via Dial-in using their personal phone. Because when participants are joining via Dial-in on the meeting via their personal phone only the phone number of the participant is showing.
2 votes -
Play the recorded message once the outbound call is answered by the third party
Play the recorded message once the outbound call is answered by the third-partyI believe that this feature would be valuable for the following reasons:It would provide transparency to the third party about the call being recorded.It could help to reduce the number of dropped calls, as the third party would know that the call is being recorded and would be less likely to hang up.
12 votes -
Breakout rooms should be allowed for the participants in the video meeting
Because in a meeting of 10 or 20 people. Members could go into a breakroom with whomever they wish to meet and have a dialogue in private then return to the main meeting to collaborate with the rest of the team. This allows for brainstorm sessions without having to wait for the meeting creator to assign them into a break out room. Thanks
8 votes -
Enable non sip compatible phones
We have Mitel 5330 phones that we wanna use with Ring Central phone system. Apparently its not compatible since this is not a SIP enabled device. It would be beneficial to most of ring central customers to have the non sip compatible phones work with the phone system for us to utilize the desk phones
2 votes -
To add multiple devices on ring settings on user extension to ring at once
Customer asked if there will be possibility to add multiple devices to ring on user's ext on a ring at once settings
4 votes -
Custom Rule for Unknown Numbers
Custom answering rule for whenever an unknown number or a person not listed under our contacts is calling, we can forward the call to a specific number.
4 votes -
Custom ringtones for internal calls
ability to set up a different ringtone when we are transferring calls internally.
15 votes -
Add Profile Photo in Admin Portal
It would be nice to have a profile photo of all users in the Admin Portal.
3 votes -
Bulk Update to the Email Domain of Users
Import this change in bulk instead of hitting each user individually. Saves time.
7 votes -
Email Notifications received by Users after being added for Automatic Call Recording should have an option for it to be disabled on the ...
...admin portal. Customer is requesting for an option to disable User's monthly email notifications for Automatic call recording.
14 votes -
Download Voicemail Recordings from Admin Portal
I need to be able to download voicemail recordings from different users from the admin portal. It is time consuming to have to login to each individual user to access these recordings.
11 votes -
Restart multiple phones at once
It would be nice to be able to reboot phones in bulk as opposed to having to resync one at a time.
11 votes -
Double dialing
one of the users has a carpal tunnel, if the call was not answered it will dial again the number the second time
1 vote -
Ability for multiple users to log in on a desk phone
Hi Team, The customer would want to have the ability for multiple users to log in automatically on a desk phone.
1 vote -
Hover over likes or hold it will show you liked it in the group
can’t see who likes a post or glip in mobile app can only see on desktop app
1 vote -
Validate Rules for User accounts
I am not happy with the new UI and before the UI changed for Users for Call Handling and Custom Rules it looked the same as Call Queues and had the option for "Validate Rules" to make sure that no rules were conflicting. I did testing and found that there was no way of telling if the rules were conflicting and it just allowed the rule to be turned on without any type of warning.This NEEDS to be re-implemented into the system because now it is not telling my 13+ warehouse managers if there is a conflicting rule when they're…
27 votes -
Have phone ring while company greeting is being played
I am submitting a request to have a phone ring while the company greeting is being played. This would give us an advanced notice that a call is coming in while the customer listens to our greeting/information
3 votes -
Customer wanted their users to be able to answer calls from queue even if they are engage in a call
The customer wanted their call queue members to be notified and pick up another call even if they were already engaged in a call. Explain that we have a Pickup Feature but it will only work when the queue is full.
5 votes
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