12289 results found
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Mass SMS to employees
I would like to be able to add an employee group, BUT send the SMS out as individual texts to different employees.
3 votes -
Multiple email to receive failed login attempt
Should be able to set multiple emails to receive failed login attempts on the online account
1 vote -
Faster RC status text switch: provide a menu like when switching presence
For presence, I get a fly-out menu which lets me set a new presence status with one click, at least on the desktop app.For the status text, I always have to click once, which opens a dialog, and then click on the status text I want to display. If you change your status text frequently, these additional clicks and mouse movements add up and get annoying.It would be nice if there was a menu like for the presence, which opens on hovering and allows for choosing the text by a single click, and a way to get to the dialog…
1 vote -
Call forwarding to AI answering
Customer wants the call forwarded to AI answering machine (Pop Menu) where the AI will get all the needs of the customer, and if the customer wants to talk to a live person, the AI will transfer it to an extension that includes all the managers of the company
1 vote -
CISCO CP Series - Firmware Update 12.0 Above
There are integration systems like Multicast Streams that require software version/MPP version to be updated to 12.0 or above. However, the phone reverts back to the default firmware and does not accept the manual firmware update. Allow phones to have default firmware version 12.0 or above.
5 votes -
Wants to add an external number and include it to the outbound caller id lists.
To allow an external number that can be used as part of outbound caller id lists and will label "do not call" a feature just like call handling but for outgoing calls.
3 votes -
Add the ability to take ownership of an email if the domain can be verified
I have users that create accounts thinking they are just logging into ringcentral. Once they discover they can't do anything I am not able to allocate them an account because the email is no longer unique. Could there be a way to add an admin the ability to take that free account and convert it to use with a managed account? Or another means of take over? Currently I have to create a ticket and get the account deleted.
1 vote -
Deactivated account will not loose contacts
Deactivated account will not loose contacts
1 vote -
Video meeting Recordings on Archiver
Customer requesting to have the recordings of the video meeting to by sync on the archiver
20 votes -
Phone registration Log (Deskphone)
If it is possible add a Phone registration Log of the desk phone on the admin portal. This will help the IT personnel identify what time the phone connects to their system
7 votes -
Simultaneous - removed the missed calls in the Glip
removed the missed calls in the Glip
2 votes -
Add Vcard
Is there a way to add Vcard in Ring Central so we can send it via text? If there is, please send me how to do it. Thank you.
1 vote -
RingCentral App HUD Call Queue Transfer Button
RingCentral App HUD Call Queue Transfer Button for convenience
6 votes -
hud custom status in Ringcentral app
In the Ringcentral Phone app, you can see the employee's custom status. For example "back on 9/1". In the Ringcentral app, you can only suee a custom status if you click on the employee's initials to see their profile. It would be great if their custom status was visible directly on the Ringcentral app HUD and you didn't have to click into the employee profile to see it.
1 vote -
Transfer Conference Calls
Need the functionality to transfer a conference call. Currently when you attempt to transfer the call, the transfer button is greyed out. When you do it through desk phone, it drops the call entirely.
6 votes -
Incorporating IVR Menu on Missed Calls for Callers to Have Options
This is useful, especially for upmarket accounts that have hundreds of users. Using the IVR Menu and setting it as forward to an extension means hundreds of IVR Menu too, which will be tedeous. There should be a way to let the missed caller choose a keypress if they can leave a voicemail and another customizable keypress option for the directory or other options that the user may prefer.
2 votes -
Fax email notification format
It would be useful for us to have an access and change fax email notification format. In that way we can easily extract those emails for back up purposes and other company needs
3 votes -
Read Only Message
FR Request Sample: Read Only Option for SMS
Feature Request : Have a Read Only Option when Telus Business Connect User is sending out SMSDetails : Telus Business Connect User should be able to send out an SMS to single or multiple recipients that is a Read Only. Not giving option for the recipient to reply back.
Significance of the feature : Intended for businesses who only wants to send announcements to their clients/recipients and doesnt require responses.
Current behavior : No capability to set up OB SMS to be read only from recipient's end
Brand : Telus Business…
1 vote -
email to fax with signature
Hi please have a feature to use signature in email to fa
11 votes -
Link with insightly CRM
Insightly CRM has a large enrollment. We and many others I know use it and need to synchronize with RingCentral
1 vote
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