13270 results found
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Status in Contacts
We use the softphone in the RC app to lookup contacts and transfer calls. I feel like the internal people's status should be shown. It would be nice to see it there so you don't have to look at multiple things to figure it out.
5 votes -
Allow Users to Update Voicemail Greeting via RingCentral Desktop App
Allow the end user to update their voicemail greeting from the app, or at least a direct link to the correct part of the portal from the app.When users are OOH they need to update their voicemail regularly, and this should be as easy as it is on a mobile phone.
2 votes -
Text auto reply and signature
While away on lunch, out of office or not available auto reply would be very helpful when receiving a text. Automatic custom made Signature for every text sent would also save time and so the members know who sent the message.
24 votes -
Send a join team request to the administrator when a user want to join the team
To join a team, sometimes we are required to find the administrator of the team and ask the administrator to actively join the team.Regarding this scenario, can we send a join request to the group and mention the administrator to help deal with it? e.g., mention administrator, XXX requests to join the group,agree to join/disagree, or the app can send a notification to administrator, open this notification, the administrator can handle this request
1 vote -
Push a notification when someone's presence is available
Settings -> notification: add a setting option to set special reminders for certain contacts's available presence, click 'Edit' button in this setting option will open a edit dialog, in this dialog, user can remove or add contact. sSave step1 settings, when these contacts's presence changes to available, a notification will be pushed to the user
9 votes -
When I reject an incoming video call request, I want to send the reason for my rejection to host
- In service web, I can add /edit/delete my message templates2.On the incoming video call card, the reject button will add a action button, click this action button, I can select a reason message template to send to the host. The action will include the options: message templates list + write custom message.3. For host side, the host can receive the message in rcv meeting.
1 vote -
Ring central Message view
I would suggest to add Clickable option to previous message thread so they can click on that and review before and after msgs. SLACK provide that option.Ringcentral : https://nimb.ws/4IVxhY
2 votes -
Filter Faxes by Number
Filter faxes by the number they were sent from for various reasons, such as to be deleted automatically
1 vote -
regular user ext can use numbers in the auto receptionist as outbound caller id number for SMS
need an option that regular user ext will be able to select numbers in the auto receptionist to use as their outbound number for sms. as of the moment we are limited to assign the number to the user ext for them to be able to use it. this gives restrictions especially if we need other user ext to use the same number
29 votes -
Show Original Callers Number in Caller ID when Transferring calls
Feedback from users that the would like to see the original caller ID on transferred calls in the RingCentral app.
32 votes -
Conversations with terminated employees need to remain available to view and/or convert to team
When colleagues leave the company, any direct messages with them and/or with other people disappears from the left panel in the desktop app. The only way to find it is to search for a keyword in the conversation and then open that conversation from search results. This is very tedious to do each time we need to refer to it. I've tried to convert it to a team but that option is not present on conversations with terminated employees. We seem to have no way to easily hang on to those . It's a huge problem with the employee in…
4 votes -
To import old messages from another carrier to RingCentral after the porting.
To import old messages from another carrier to RingCentral after the porting.
3 votes -
Add RC meeting details to Outlook on iOS
Would be great to integrate RC as an Add in to Outlook on iOS so we can add RC meetings details to Outlook Calendar invites on the iPad and iPhone.
4 votes -
Admin User enable to Reset user extension PIN all at once
Reset all user PIN Code all at the same time without going to each extension in the account.
8 votes -
Flip Phone Support for App
We have an employee that is visually impaired that works standing up and can not access a desk phone. He had been using an older smartphone, that just forwards the number over wifi, but since you retired that version of the app, we can not find a smartphone that will work for him. Having an option for the application to be used on a flip device would certainly be more inclusive than having no options at this time. Thank you for looking into this.
2 votes -
Intercom working on a group of extensions
Our Company consists of over 1500 phones. I don't want to intercom 1500 plus phones. I want to be able to create a group of which Intercom would only work within each group. For example, If I create a group that consists of users 2100 to 2105, if anyone within this group hits the Intercom button, they should only be able to broadcast over speaker phone of these 6 phones(5 minus the phone broadcasting from).
8 votes -
SMS automatic reply
Is a way to set up automatic text responses after hours and on weekends
27 votes -
Automatic Text Replies
This request is coming from a busy primary care doctors office. We use text messaging to communicate with our patients often. Sometimes we get texts after hours and on weekends. It would be great to have the option to send an automated text response when the office is closed letting patient's know other contact options and when our business hours are. I'm sure other businesses would appreciate this feature as well! Never let a client think they are being ignored but instead let them know when you expect a response!
25 votes -
AT&T Office@Hand: To invite Guests with Non-RingCentral email account and with email account associated to the Different Brands of RingC...
...entral. AT&T O@H CASE: 00213339
SFDCA case no. 13644961Company: American Maide Cleaning Co
AT&T O@H UID 132127032 (2 users)
Current Total MRR USD 60.00
Company ADP Link: http://adp.glip.net/company-new.html?company_id=27230437377- expecting to add guests outside the AT&T O@H brand
- expecting to add guests with other RC brands user profile and cannot add guests with no RC account at allContact Name: Judy Young Contact Number: (406) 206-9180 | (406) 799-0708 Email: judy@risingphoenixpropertyinvestors.com
4 votes -
Auto download faxes
would like to be able to auto download all faxes to a single folder
10 votes
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