12734 results found
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Be able to use repeating characters in creating a password
To have the option to use repeating characters for account passwords or the option to disable this requirement.
4 votes -
Increase conference call hours limit
We need to increase the conference call hours limit on our phone lines. Currently we only have 240 call length limit and this is not enough for our business.
4 votes -
Call recoridng announcement volume
It is great to have a volume control to the call recording announcement.
4 votes -
AAD Attribute mapping to License type for user accounts when auto provisioning with Azure
When auto provisioning users, it would be helpful to be able to select the type of licensing you are providing to the accounts based off of the group they are added to in AAD. For example:
- Create Security Groups "RingCentralVideoPro" and "RingCentralDigitalAdvanced" in Azure/MS365.
For users in "RingCentral_VideoPro" AD group, Azure will provision an account based off of AD Attributes and assign a Video Pro license.
For users in "RingCentral_DigitalAdvanced" AD group, Azure will provision an account based off of AD Attributes and assign a Digital Advanced license, including assigning an extension and number to the account.
This…
4 votes -
Enable MFA for super admin only
Enable MFA for super admin only
4 votes -
To have an Admin Portal setting that allows setting a unified SIP password for multiple devices automatically,
To have an Admin Portal setting that allows setting a unified SIP password for multiple devices automatically, instead of assigning different SIP passwords for individual devices during manual provisioning.
4 votes -
SAREVILE M99+ Headset Compatibility with RingCentral App
The SAREVILE M99+ headset is known for its high-quality audio, noise cancellation, and ergonomic design, making it a popular choice for professionals who require clear communication in noisy environments. However, it currently lacks direct compatibility with the RingCentral app, which can limit the user experience for those who rely on the device for business communications. Adding compatibility would accommodate their preferences, eliminating the need for additional configuration or troubleshooting.
Having a seamless connection between RingCentral and the SAREVILE M99+ headset would reduce setup time, improve ease of use, and enhance workflow, particularly for teams who rely heavily on voice communication.
4 votes -
Fax From option when sending new fax
Option to remove company numbers on the list of fax from numbers when sending new fax to avoid users from selecting other company numbers other than their main company fax phone number are allowed numbers to be used.
4 votes -
Automatically switch to the new conversation after forwarding text
"When we forward a text to a new number the screen should change to the new message but it stays on the old text message itself... we have to manually click on the new mesg to continue texting there."
4 votes -
Incoming caller id name instead of special number
It will also be helpful if we have option to display characters/name on incoming call information instead of special numbers
4 votes -
Missed Call on IVR after hours Call logs
Needs to show Missed on Call logs instead of Accepted for Call that was routed to IVR after hours
4 votes -
separate call recording greeting per site
separate call recording greeting per site
4 votes -
Unblock Google App in the GUI of Yealink devices to allow customers to sync their Google directory
With various models of Yealink devices, customers are unable to sync their Google directory from the devices' GUI. Steps to replicate :
- log into GUI
- Go to Directory
- click on Google Contacts
- Turn on Google Contacts
- sign in using the code provided
- Select a google account
Result: error message that says this app is blocked by Google
Google advised our customers that this happens when a third-party application does not comply with Google's security standards and the system prevents access to protect dataPlease could you unblock access to Google App in the web…
4 votes -
ring tone
The customer wants to have a different music while connecting if the call is coming within their office for them to know if the caller is an extension from their office
4 votes -
Display Contact Telephone Number In the SMS Inbox
In the SMS inbox, When you are sending texts to a contact, the telephone number should be displayed under the contact name. Currently only the Name is displayed.
4 votes -
Auto-Disable iPhone Integrated Calling for RingCentral App upon Uninstallation
Request Summary:
This feature request proposes an enhancement to the RingCentral mobile app on iOS that would automatically disable the iPhone integrated calling feature when the app is uninstalled. This change aims to prevent continued call notifications from appearing in the iPhone's native call logs after the app has been removed. Currently, users must manually disable this feature after uninstalling the app, which may not be intuitive or known to all users.Business Impact:
Improved User Experience: Users will no longer receive unexpected call notifications in the native call logs after uninstalling the app.
Reduced Support Requests: This automatic process…4 votes -
Assign an external number for IVR menu
Customer wants to add an IVR menu but the direct number that's going to be assign to that specific IVR menu is an external or coming from a third party carrier (eg. TMobile)
4 votes -
Ability to forward the calls to an external number but not the fax
Calls would be forwarded to an external number but the Faxes will remain at the extension.
4 votes -
Volume and speed control for Announcement
We created a new call recording announcement, but a lot of our users are complaining that it is too fast and it is very loud. It would be better if there is a Speed and volume controls for this Greetings and Announcement
4 votes -
Ability to edit received faxes to add time and date the fax is received.
When someone sent a fax without time and date, you should have the ability to edit it and add time and date accordingly.
4 votes
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