9677 results found
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Need MFA for RC App
Need to have MFA for the RC app, because you can do so much from the app and once logged in and clicking links, it takes you to the web portal and logs you in automatically and from there I can access my Admin panel. MFA is required to secure information shared in VM, call logs and etc. We really need MFA on desktop app and mobile.
1 vote -
Line of Business Analytics - add "Last Month To Date" as a preset date
Please update "preset" date ranges to include Last Month To Date option
1 vote -
Phone Status Labels
It would be useful to have the ability to apply your own label to phone status. As an admin, I need to know why someone may be logged out of taking calls. The most necessary labels would be "Lunch" and "15 Minute Break". Doing this allows the administrators and co-workers to know why someone is not available. It may also be helpful to allow for scheduling this status as a user and an administrator. Thanks,Eric
1 vote -
New Text Message Emails - Include Number
We regularly have customers text the main numbers of our locations which end up in the admin account. The New Text Message emails are great but the "To" field only includes the Admin name. It would be very helpful if the "To" field also included the number that the customer was texting. This would avoid the step of logging on to the admin portal and scrolling through the SMS Log to determine who the recipient of the text should be.
1 vote -
Bulk import/ Export of all users Ring central my meeting Id
Hi Team,I would like to add an idea where admin access users should have an option where they can bulk import / Export all users Ring central Meeting id from ring central portal.The main objective for bulk import/ Export data can save the time for person who is doing audit as every organization have good numbers of employee's and quite difficult to open each profile & verify RC meeting id it is quite time taking activities.the main purpose of each organization is to maintain the correct data of their each employee so that if users facing any issue with RC…
1 vote -
Auto fill of a text message sender information
They want to have autofill in the RingCentral app when someone sends a text message from unknown number and when they add it to their contacts it auto-populate the filled of the name and other information of the sender
1 vote -
Automatically record calls using RingCentral app during three-way calling
Automatically record calls using RingCentral app during three-way calling instead of clicking Record on the dial pad
1 vote -
To have tools that will automatically categorized contacts being import
To have tools that will automatically categorized contacts being import
1 vote -
Option to copy other user's presence
To have an option on the account to copy other user's presence without using a template
1 vote -
Include site info in HUD
For multi-site organization it would be helpful to include site info in HUD
1 vote -
Forward Call from Delegated line to a call queue
It will be useful for our customers to get an option to transfer calls from a delegated line to a call queue
1 vote -
block number for certain site only
block number for certain site only
1 vote -
Fax Routing and From Number
We would like the ability to add a secondary fax recipient when the original fax recipient is out of office with out super admin having to manually change it each time. Also, the ability for all users to have the ability to chose company fax number as the "from" instead of individual lines or company main line.
1 vote -
Customer requested to have an option to receive and monitor incoming fax to multiple extension without using the email notification option.
When the customer will go to the user's call handling she will have an option to forward multiple fax extension to her extension.
1 vote -
I request that my employees do not have access to recorded conversations.
I request that my employees do not have access to recorded conversations.
1 vote -
Option to check by other extensions the voicemail left to the dialed number
Option to check by other extensions the voicemail left to the dialed number
1 vote -
to have a back up ACR once ACR is enabled on the acct
to have a back up ACR once ACR is enabled on the acct
1 vote -
Automatic selecting a outbound caller number
They want to have an automatic selection for outbound caller numbers they do not want to manually select in which number they are calling from
1 vote -
Support NFC Connection on Android phone for Poly Edge E450
We have our new Poly Edge E450 phones setup for hotdesking. Currently they work the normal way, to login you would enter your extension and PIN on the phone. But the phone had functionality to automatically log you in using NFC on Android mobile. The NFC works to pair you to the phone via Bluetooth and it will be very beneficial not only to us but to others to have this kind of fature be supported in RC system.
1 vote -
Audio Conference Transcription
Audio Conference Transcription - to have a transcript of the conference call.
1 vote
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