9185 results found
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Ability to add notes to the body of email to fax and allow the email signature
Allow to add notes on the body of email to fax and add an email signature.
1 vote -
Need to get new url added to the bypass in chrome extension
Hi, We need to get adcourier.com added to the bypass list in the chrome extension, the extension keeps adding a ring central logo to our job postings if that URL is not present
1 vote -
Group Call Pick-up ring
The current ring on the phone for a group call pick-up is very short. Is it possible to extend to a longer ring or multiple rings? While working in our work areas not paying attention to the desk phone a single ring is difficult to hear and an extended ring or multiple rings would be beneficial
1 vote -
Can't join audio without microphone
We've recently switched everyone at our company from RC Meetings to RC Video. We're finding that we can no longer connect to the audio of a meeting without a microphone attached to the computer. It will block the user from connecting to the audio without a microphone.
1 vote -
AUTHENTICATION CALLS FROM BANKS BE ALLOWED
CX WANTS TO HAVE THE AUTHENTICATION CALLS FROM BANKSBE ALLOWED
1 vote -
Enable editing to Speaker and Microphone Combinations list
Hello, A client reached out about the possibility of having the option to include the system speakers and mic to be added to the Speaker and microphone combination section in the desktop application. I called support and they mentioned that the option does not exist. If there is a way to add the system speakers and mic to the combination list, this would allow for a more efficient work process.
1 vote -
Allow mute in Automatic call recording when using RC mobile app
This allow customer to mask sensitive information given while using RC mobile app
1 vote -
Auto Remove in Company Active Directory
A feature that will automatically remove any user in the Active Directory of the company when they leave the company.
1 vote -
Allow others to see faxes
We have a couple of agents that monitor the faxes. Please switch on fax viewing for multiple agents.
1 vote -
Remove ring out option to a specific user
I have a user extension that I created for the purpose of making calls internally.I don't want this user extension to have make and receive calls. I heard that Ring Out feature has the capability to have them add their external number and still able to make outgoing calls. I want to have an option to remove the capability of the user to use Ring Out
1 vote -
AI summarized recordings and voicemail
I am trying to find this feature: AI summarized recordings and voicemails so you can find the right information faster in RC. Can you direct me on how to find this feature?
It was announce by Steven Zachok1 vote -
Ability to hide company contacts while using the mobile app
Why would contacts be being saved on an iPhone titled "via RingCentral"? All of these contacts appeared and were not created by the iPhone's owner. Every one of them is the owner's assigned RingCentral number. It would be best if we had the option hide company contacts when using the mobile app
1 vote -
adio command for IVR
cx is looking fo a feature like audio command for IVR rather than pressing the keypad on her phone
1 vote -
call log interpret
more detailed entries in call log like caller hung up and not just missed or stopped
1 vote -
Add the ability to see if a user refused to answer a call or has ended a call.
It would be great to see if someone is avoiding calls by ending the call, sending to voice mail or closing the app.
1 vote -
Indicator if a person is speaking English or Spanish.
For Incoming calls, it would be great if we could see an indicator if the caller speaks English or Spanish.
1 vote -
CUSTOMER WANTS TO SEND FAX WITH SPECIAL CHARACTER
CUSTOMER WANTS TO SEND FAX WITH SPECIAL CHARACTER
1 vote -
Notification for failed forward call
Specific alerts for any calls that are not forwarded appropriately (no extensions/forwarding numbers dialed when RC DID receive an external call)
1 vote -
Bulk International numbers blacklisting
to be able to block international numbers for all other countries except for US and Canada
1 vote -
Operator in call queue
Feature to allow adding of Operator in Ringcentral call queue. Operator option will allow callers to break out of the menus and speak to a designated person. This feature is currently not present.
1 vote
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