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  1. 1 vote

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    New  ·  0 comments  ·  Other  ·  Admin →
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  2. Auto reply feature for when you are out of office.

    1 vote

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  3. I would like the ability to arrange the order that my "My caller ID:" is listed. I have over 25 clear ID's and if I am not using full screen it does not show all my caller ID options. I'd like the ability to rearrange the color ideas in any order I would like or at least the ability to choose by name A- Z etc. or by number.

    1 vote

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  4. We need a feature that allows the use of deskphone without a number as ringer only. The deskphone must be added to call queue.

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  5. The Customer wants to have a POS system support without additional devices (like an ATA)

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  6. We want to have RingCentral Automator on mobile for easy access instead of accessing it via browser

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  7. allow to have a beep tone or any sound indicator for the customer when they are already engage in a call.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  8. Allow for personal ringtones to be imported into the android app.

    1 vote

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  9. The template feature in Ring Central is almost useless when a business needs to have multiple templates for a number of frequently used responses. This is because they cannot be sorted, either alphabetically or numerically. It makes it extremely difficult to find the needed template. Ai solves this problem and there are already some apps that are offering this and more. RC is falling behind. The sorting should be a relatively easy thing to fix. Hope you can get this feature usable for us users. Have a Merry Christmas and Happy New Year!!

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  10. Would like to transfer all contacts from ring central app onto personal phone and add a new contact either on RC or their personal phone it gets automatically added to one of the other.

    1 vote

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  11. 1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  12. Archiver was connected to SFTP and we need the syncing to be real time since we need the faxes to be present in the shared folder.

    1 vote

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  13. I keep my app on the HUD view. After hanging up a call, the display changes to the Calls tab. It used to stay on the same tab you were in before the call. I'd like for it to stay on the tab or have an option to choose how it works.

    1 vote

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    New  ·  0 comments  ·  HUD & Presence  ·  Admin →
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  14. The idea is that you could configure a fax central service that could receive faxes from a set of phone numbers, and then could route the incoming faxes to different user inboxes based on which fax number was called. The faxes would be delivered to internal email users via attachment, but using a direct connection to our email environment so that the transmission of the email attachment is secure.
    The solution would include a log for auditing of all incoming and outgoing faxes.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  15. Check Numbers for the CNAM in Bulk

    1 vote

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  16. We would like the "From" part of the cover page to show the company name when the company number is used as the Outbound Fax ID.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  17. 1 vote

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    New  ·  1 comment  ·  Fax  ·  Admin →
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  18. After closing the floating keypad I just want it to stay on "Calls" Tab and not go back to the "Keypad," tab in the RingCentral desktop and web app.

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  19. To let spam/robocaller or no caller ID leave a voicemail instead of line getting disconnected

    1 vote

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  20. We have contacted technical support and was informed that the implementation of the AI solutions with Premium accounts are on January 2 we need to make sure that our account will have this enabled on Jan 2

    1 vote

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