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9677 results found

  1. It would be nice to be able to turn off certain tabs like company or device tabs in contacts. 

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. 10dlc TMO uses SAR TLV which at this time is not supported for BW Messaging API product

    1 vote

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  3. Hello, Is it possible to create in Live Report a feature in which an alert would be sent to admins when too many customers are in queue ?Thanks !Best regards,

    1 vote

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  4. The multiple recepient will be useful if 2 extensions can monitor text messages from their clients .

    1 vote

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  5. incoming caller ID will reflect on multiple devices if ring my device for call monitoring is enabled and delegation/ bridge call appearance

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  6. We need this feature badly. We are deoplying hundreds of new extentions and need this feature for business work flow requirements. Without this it is stopping us from using RingCentral and and force us to consider alternative providers.

    1 vote

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  7. Please set up a policy that can be attached to new and current users that triggers a password change with a minimum age of 60 and maximum age of 120 with a minimum of 10 characters.

    1 vote

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  8. Need to permanently block the FAX ID even if we choose a different number to send out a fax. What is happening now is the fax caller ID settings will only apply to the last phone number being selected on the FAX ID and once we choose another caller ID for sending the fax then the setting from the admin portal will be changed from Blocked to the phone number he chooses to send out the fax

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  9. Customer requested for a feature that will allow her to monitor who are being logged in in her RingCentral accounts and should have an ability to log them out if necessary using RingCentral App, Desktop or Web.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. I have call screening turned on. Callers that hang up on the call screening are ringing my desk phone one time most of the time, and giving me a missed call notification. This should not happen. How do I prevent calls from ringing my phone once?

    1 vote

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  11. They are unable to save the contact number of the person who is in charge of their billing. although that number is active.

    1 vote

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  12. to have an option to send fax to email via glip

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. As per screenshot, it cannot be saved without any managers in a call queue.

    1 vote

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  14. Feature to extend time while selecting contacts for transferring calls

    1 vote

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    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
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  15. A feature for updating back ground image of provisioned desk phones in bulk

    1 vote

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  16. The customer wanted to have an option to set the call queue wait time to 5 seconds. The only options that shows in the Admin Portal is a minimum of 10 seconds. He said that callers are ending the call because of this and it increases their abandoned calls. The call queue members are set to simultaneous ring.

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  17. The customer would like to have the option on the interface of the Admin Portal under Licenses and inventory that they can easily find their available numbers by clicking it instead of adding the numbers manually under reserve number.

    1 vote

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  18. One of our users is requesting to have a feature to disable the missed call notification for those calls who hang up during call screening.

    1 vote

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  19. When we are in our apps individually logged in, it shows that we have missed calls when the call was answered by another team member. This causes issues for our business as we look at missed calls & return them if notified.

    1 vote

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  20. The new update there is a legacy tool in the RC mobile app. Before we are doing the changes in Phone system.

    1 vote

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