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9429 results found

  1. To have a bulk option for changing call handling in all sites all at once. If they want to change the zero dialing function for all of the 600 sites they have it will be less time consuming if they can do it all at once.

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  2. Availability of Predictive dialer in MVP accounts

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  3. The admin or even the individual user that receives faxes or voicemails should have the ability to forward multiple faxes and/or voicemails at once. For example, if someone receives 10 faxes that all need to go to someone else, they should (or at least the admin should) be able to forward all at once.

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  4. The customer would like to have the access to change details such as profile picture on the RingCentral application of their user extension without logging out and in from his user extension. It will be more convenient if they will have an easy access for that kind of changes within user extension without knowing the password credentials of their user extension

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  5. Customer wants to have a Custom Rule for Call Parking that only available every Saturday.

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  6. The customer wants to have the option to resync the desk phones all at once with one click during after-hours. So if ever there is a change in the user details it will be updated and it will not be one by one.

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  7. I currently receive calls from team members and from all incoming calls to the sales department to my desk phone. I also receive all chats from team members to my desktop RingCentral program. The problem I have is I do not want to receive all of those to my phone on the mobile app since I’m just sitting at my desk anyway. What I would like is to have the ability to set it so I only receive calls and texts from team members to my mobile app so I can get alerts when I'm away from my desk or…

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  8. Customer is looking if enabling ECM (Error Correction Mode) to their fax machine support by RingCentral fax service.

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  9. It would be great to have an out-of-the-box report showing all the enabled permissions in the roles.

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  10. Attaching documents to created tasks or even messaging. It fails with an error that blocked by Google Workspace.

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  11. Users should show in RC App Company Contacts even if it's not fully activated in the Admin Portal like the RC Phone desktop application (Softphone)

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  12. We are about to set the DDS keys for our Yealink T53W and came across this article from support website https://support.ringcentral.com/article-v2/Customizing-your-deskphone-key-layout.html?brand=RingCentral&product=MVP&language=en_US#supported-phonesplease add Yealink model phones on this feature, it will surely help

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  13. Add a feature when you Click to dial, it will route to the mobile app.

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  14. When a number is blocked, it should still allow users to make outbound call to that number.

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  15. Apparently, you will only know the recipient on the MDE if the recipient replied to the message by checking the Glip ID but if the recipient didn't reply you will only see who sends the message <creator ID> but there is no information to whom he/she sends it.

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  16. We had a feature (at least in the windows version) that paused all music and media if you answer a call. This is no longer an option and would be very useful to not have to manually pause my music when i call comes in so i can answer.

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  17. Customer want to have a Specific Email notification of Call Recording for each of their Site to avoid confusion.

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  18. So we disabled the recording function of meetings for all users. However, sometimes we enable it for certain cases (training etc.). However, to do that, it seems like we need to enable ALL users before we can select that individual to enable the recording function. My question is, is there a setting somewhere, where the admin can enable a video recording function for certain users, instead of toggling it on/off for all users?

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  19. A feature in which multiple users can have the capability to edit the voicemail greetings of one user extension/message-only extension and submit the changes through email

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  20. Adding a field for notes allows us to personalize the interaction with the client by allowing us the opportunity to recall key points of previous conversations.Putting their social and attaching files another key aspect allowing RingCentral to be a micro CRMTranscribing phone calls allows us to review/crutiqu/train our staff interactions with clients as well as document conversations

    1 vote

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