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9677 results found

  1. Would it be easy to have a time option for the RingCentral application, How can I add a column with this data

    1 vote

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    0 comments  ·  Application  ·  Admin →
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  2. Customer wants was RC App will serve as his dialing pad and desk phone were he can communicate and talk with his customer (Grandstream GXP1610)

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  3. Have an option to be able to edit the address shown in the old billing statement or invoice.

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  4. -this would allow admins more control on which details of the Report they want their users to see

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  5. So I can greet the customer by name and look their account up before I answer the phone.

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  6. Recently a posted note in RingCentral disappeared. I'm not sure what happened to the note but it got me to thinking that there should be a trash for recently deleted notes to avoid losing important note/projects.

    1 vote

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    0 comments  ·  Application  ·  Admin →
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  7. should have a capability to change email address of user and sync on single email to easily manage it especially if there are testing needed to be done, yes we do have capability to do it upon creating a user but once a user has been established options to change it to the same email on file is no longer an option

    1 vote

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  8. It would be great if we have a feature that persistently notifies of a new VM message until that message is checked/listened to

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  9. mobile app should an auto refresh state when getting disconnected to network or when changing networkapp should reinstate connection to internet source as soon as it check that the mobile phone is connected to a new network

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  10. Customer request if ever the attachment was corrupted they want to see a prompt that attachment needs to update or revise.

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  11. It would be useful for a user to be able to accept multiple calls with the ring central desk phone where the user can also use Presence

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  12. I understand that in many instances, it is standard practice to restrict all external calls on a device. However, there are specific scenarios where blocking internal calls (excluding voicemail) becomes necessary. In such cases, there is a requirement to limit the device to receiving only external calls and making external calls exclusively. This setup essentially mimics the functionality of an independent individual line, akin to a home phone situated in a separate location.

    1 vote

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  13. As a company it is a must to have one hold music. Which can be done but why give the users the ability to change it on their own. Best if this ability can be locked by the main super admin.

    1 vote

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  14. I would like to see wthe name of the person calling me.

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  15. 1 vote

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  16. 1 vote

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    0 comments  ·  Application  ·  Admin →
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  17. To be able to Point Site's Custom Answering Rules to Another Site without routing it to other extensions then route it to the other site.The customer does have a question it is possible to set the answering rule under Site A then to have an option to forward the calls to Site B. The only option is to another extension, voicemail, multiple extension(call queue) etc etc.

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  18. Considering that Poly Savi 8240 is listed on the recommended headsets, Savi 8210 is within the model series. It has seamless features and fits their business needs.

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    0 comments  ·  Hardware  ·  Admin →
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  19. when call queue members are already engage on an active call (when call queue is already full), the call will not direct to voicemail or to a different extension but will loop back to the same queue and the RC App and the deskphone will show a new incoming call and would have the ability to pick up the calls. or if shared lines extension can be added on the call queue

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  20. need for more than two lines per user to receive multiple calls simultaneously

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