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  1. I noticed when you disable a user, it automatically removed them from every group chat/team they were assigned to. I think it would be great for an employee/user we disable to retains the teams/group chat they were assign to. Example: Employee A leaves the company --> Company's IT disable them --> Company retains the ext --> new employee is hired and takes that ext --> once reactivated, they have access to the group chats/teams.

    1 vote

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  2. If I use the computer app, I want to see where the call is coming from, what extension it is coming through. For example, on my phone app there is an small circle with an i in the middle that I can click on and it says To:864-772-3410 (me) for example. That's what I need to locate when using computer.

    1 vote

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  3. I would like to be able to easily identify and organize my pinned conversation by renaming them

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  4. Integration with Freshdesk Phone Service in the Ticket System

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  5. We experienced an event where multiple fax confirmation email was received and it was not initiated by anyone in the office.We were hoping to block any emails from a different source. Ex. allow emails from Outlook only, Google, Etc.

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  6. Autocorrect for the RingCentral Desktop app (I'm on Mac). It would benefit everyone...it's the only app on I have my computer that doesn't autocorrect, which is a pain while using Glip.

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  7. RC Support has the capability of retrieving number/s from a disabled account

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  8. under certain circumstances, customers operating outside the US should be excluded by the US Federal Law prohibiting certain content that should be used as to why the customer is having issues with SMS.

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  9. Access to certain support areas are available through this app, but you are not able to access RingCentral Support to navigate to “Support Case Online” to open or check case status from the app; unless you do it by the browser.

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  10. Requesting feature to lock the settings of Polycom phone

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  11. Most apps prompt for a login for proxy connections. However, RC app on Windows doesn't.

    1 vote

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  12. To the right of a calendar event where you give the options Edit, Show Conversation and Delete, it would be great to have the option to duplicate the entire entry. I have to schedule multiple events each day for the warehouse. Every entry for the same team contains the same info except a difference in the job name which we place in the Event Title. I would love to be able to duplicate an event so it shows the same team, title, date, time, color, etc and then simply edit the title. Instead I currently have to create a new…

    1 vote

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  13. It would be good to have messages that allow for Subjects and then Contents. Reason being it allows for much greater understanding of the message content when searching for it in history.

    1 vote

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  14. It would be helpful to start an on-demand call recording within HUD. Already we can monitor calls through HUD, it would be helpful to have recording controls in the same place.

    1 vote

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  15. Filter faxes by the number they were sent from for various reasons, such as to be deleted automatically

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  16. To join a team, sometimes we are required to find the administrator of the team and ask the administrator to actively join the team.Regarding this scenario, can we send a join request to the group and mention the administrator to help deal with it? e.g., mention administrator, XXX requests to join the group,agree to join/disagree, or the app can send a notification to administrator, open this notification, the administrator can handle this request

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  17. The ability to only see certain task through search is very time consuming and items are easily lost. I prefer the old where all task could be viewed by sections.

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  18. The outlook app for Asana is OK, it has the elements we need but in execution it lacks some features.

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  19. The "All Events" view will not allow you to see all the events scheduled for the last day of any month. The scroll bar on the side will scroll down past where the window ends, and will not display anything after that. This is a problem with both the desktop app and the web app.

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  20. There must be an option to control on every line from Admin user.

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