12358 results found
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Forward Calls to Answering Service if missed routed to Mailbox extension
With reference to the customer's concern, we hereby propose the implementation of an option that enables the routing of unanswered calls, from the Answering Service, back to the customer's mailbox. By doing so, the customer can receive the missed calls in their mailbox and revert to it as per their convenience. This feature would help ensure that no calls are missed and would also ensure that the customer is not required to rely solely on the Answering Service for their communication needs.
1 vote -
Private Parking Functionality for Yealink W76P Cordless Phone Using DTMF Code
I am a user of the Yealink W76P Cordless Phone and have been thoroughly impressed with its performance. As I continue to utilize this device within my organization, I have identified a feature that I believe could significantly enhance its utility.I am writing to request the addition of a private parking functionality that can be accessed using DTMF codes on the Yealink W76P Cordless Phone. This feature would streamline our internal communication processes and improve the overall efficiency of our operations.The ability to utilize DTMF codes for private parking would allow us to seamlessly park calls for specific users or…
1 vote -
Personal contact should be automatically visible to other user
Personal contact should be automatically visible to other user
1 vote -
Active Request: Include voicemails in the recording
We have a non physical line that we use to monitor interviewer calls. These calls go straight to voicemail and create a message for us to review. If anyone deletes the voicemail it is gone forever. It would be ideal if we were able to record these calls to review in perpetuity.
1 vote -
Turn off all tabs in MVP app, except for Video.
Customer is using the MS Teams Direct Routing integration (UC). They have expressed the need to have 1 streamlined platform instead of having their users on multiple platforms and products doing the same things. They would like to have their users to perform all of their IB/OB calling and internal messaging through MS Teams. However they do have a need for some of their users to utilize RCV. Since there is no stand alone RCV application like there is with their current RCM service, they are requesting the ability to disable everything within the existing MVP Jupiter application only leaving…
1 vote -
Add vault for U.S . numbers
RingCentral has a vault for Australian numbers and it would be much better if we had vault for U.S numbers
1 vote -
Reference Number in Calls
When someone called in to company main phone number or any user extension's number, requesting for possibility to provide reference number to every someone calls in, so that they can have proof of reference for a customer to say that they called in at this date and time
1 vote -
Reference Number
When someone phoned the main number of the company or any user extension, they asked whether it was possible to give a reference number to each caller so that they could have documentation proving that they were a client and could state that they had called at this certain time and day.
1 vote -
Sender will be Fax machines and receiver of fax can assign the email address
Sender will be Fax machines and receiver of fax can assign the email address
1 vote -
Prerecorded message
This has been requested many times but we really need the feature to play a pre-recorded message. I am considering leaving for a competitor that offers this feature.
1 vote -
Able to turn off censorship for voicemail-to-text
We need to have an option where we can disable the censorship for certain words
1 vote -
Having our meeting invites show a Mexico call in number
We would like the Mexican number to show in the body of the email as clicking on the link will introduce additional steps and some users may not have a data connection at the time of the meeting.So having a phone number that may be on printed out with a meeting invite is important, especially for the Mexican number.
1 vote -
Detailed monitoring of Polycom phones
We are putting in a network management system (AUVIK) to get a complete overview of the equipment on our network. The NMS sees the phones, but only provides basic information. Is there a way to get more information? Possiby SNMP? Our physical phones are all the Poly CCX 400.
1 vote -
RingCentral App for All In One Fax machine
Customer has a s Xerox AltaLink C8155 Copier that would like to utilized the faxing from device instead of having connected an ATA adapter. They are looking for application that can be installed to the copier.
1 vote -
HUD- not seeing the number the agent is with if using the app on the desktop but if using the phone app he's seeing it.
HUD- not seeing the number the agent is with if using the app on the desktop but if using the phone app he's seeing it.
1 vote -
Better Take Advantage of White Space
It would be great if the admin portal (service.ringcentral.com) actually took full advantage of my screen size. I have 1080p and 4k monitors, and there is a lot of whitespace on either side of the screen. Normally, that's not a huge problem, but when reviewing call logs or look ing at users, you have to scroll to the side a little bit to see all of the information.It's really frustrating that the content doesn't take up more of the screen than it does.
1 vote -
RingCentral MVP Desktop/Web App Audio Source_Simplify
RingCentral MVP desktop/web app users are confused on what option will they set for the Input & Output audio sources. There are multiple options with the names of devices.
1 vote -
Port a Mobile Number
It is better also if we can port mobile numbers especially many would like to have that option
1 vote -
Allows users at least 3 extension to send mass SMS to all RC users using a click-able Tab on the App
They wanted to have a option or tab on the system that once they click that, it will send the SMS to all people that has RC SMS enable account
1 vote -
Microphone Source Consistency
It's very disruptive now when answering or initiating a call and RC uses a different mic source than the one specified as Default, every time, so customers can't hear you until you figure out that the mic source is incorrect. We need the app to keep the default value as preferred by user.
1 vote
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