9342 results found
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Voicemail Default - voicemeil prompt to be slower once providing number
Feature Request Description:
customer wants that voicemail prompt to be slower when providing the number who left VMExpected Behavior: voicemail prompt to be slower when providing the number who left VM
Current Behavior: prompt too quick that they cannot take note of the number1 vote -
Filter company contacts by site
We have many sites in our company directory. It would be very beneficial to be able to filter the company directory by site. On top of that, have the default be only your site.
5 votes -
Answer and Transfer with Keyboard Only
Please add a way to answer a call and transfer it with the keyboard only. Currently I can answer a call and start a transfer, but I have to either use the mouse or press the tab key a bunch to select blind or attended transfer. Receptionists want to be able to answer and complete a transfer without taking their hands off the keyboard.
2 votes -
Telephone 2FA at Apple can be used for queues
For Apple users, an Apple call for "two-factor authentication" is not signaled by a ring on a group number (+49xxxxxx). Only one entry appears as missed calls in the journal.
The calls via the group are currently not reaching users and are disappearing into nirvana.2 votes -
Show forwarded destination for internal calls
Use case for an internal call:
A calls B. B has initiated a call forwarding to C. A wants to see on the display that the call from B has been redirected to C.2 votes -
Remove "from" information in body of voicemail email
Option to remove the from information in the body of the voice email that is sent from RingCentral. Wish to make the email anonymous to my staff so they just focus on date time and voice message content when they play the message.
1 vote -
Call Pickup Group Forwarded Call Limitation
BT Call Pickup Group when Forwarded to other user's phones, forwarded vis custom rule or forwarded via phone is considered a limitation at this time per the support site. They would like to have this limitation lifted in future updates.
1 vote -
Deskphone Forwarding Call Queue Setup
The customer has 2 deskphone and has an idea to have the other call forward going to his other phone if the first phone is on call if the call comes from the call queue. I hope we can add another deskphone with the same extension from the call queue to have the forwarding work.
1 vote -
Ringcentral Sri Lanka numbers to be used as Outbound Caller ID's
Akila wants Ringcentral Sri Lanka numbers to be used as Outbound Caller ID's. Currently it shows as a restriction in Sri Lanka.
1 vote -
Add a "Is available" notification when someone is done with a phone call
It would be helpful to be able to set a notification to let you know when a coworker is off of a phone call/meeting.
1 vote -
DND Timer for Lunch
Would be nice to have a way to set DND at a user level in the Ring Central app.For insance going to lunch, set DND for 1 hr, this way it automaically accepts Q calls after the hour break and you dont "forget" to turn it back off.
15 votes -
Allowing phone numbers to have option to change geographical location for outbound call
Allowing phone numbers to have option to change geographical location for outbound call
13 votes -
Auto dialing area code
Have the system auto-dial our area code, or to preprogram a button where it will issue the area code prior to dialing out. For example: the telephone number would be 1-555-999-1234, there's a way to have the system predial the '555' so all we have to do is enter in the 999-1234.
2 votes -
List on the online account for the phone passwords
We did contacted support and we advised that the warranty will be voided, It would be helpful if there is a interface on the online account where the admin can see the list of the phone passwords for the account
2 votes -
1 vote
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1 vote
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Download a Report Showing User Permissions / Settings
-This would allow admins to keep track on which settings their users have access to-Save time by getting sheet of the permissions of going one by one in the roles section
11 votes -
Add recipient when zero dialing is selected
A feature where we can set 2 or more extensions in zero dialing
2 votes -
App, RingOut and Caller ID
On the app (computer) when you select RingOut you can no longer set a different caller id number. Allow the ability to select the number even if the RingOut is on.
2 votes -
Have the option to process cord replacements instead of the full device
inbox components such as cords and handsets such be given the option to be replaced only instead of getting the whole phone set changed
1 vote
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