12040 results found
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Block Telemarketers/Telesales from Calling their Numbers
Block Telemarketers from calling their numbers.
3 votes -
to see on rc app how many characters I have entered before sending SMS
I want to see on my ringcentral app how many characters I have entered before sending SMS
3 votes -
Restore Fax after account-related issues
It is necessary to restore faxes that were not received due to account-related issues. This process will ensure the retrieval of all faxes that were affected during the period when the account experienced problems with fax reception.
1 vote -
Increase file size limit when texting pictures
Increase file size limit when texting pictures / files
11 votes -
Use number assigned in message only extension as outbound caller ID
A feature to use a number assigned in a message only extension as an option for outbound caller ID number for user extensions across the board like how a local number is assigned in auto receptionist
2 votes -
Turn off Screen Voicemail for Extension User in the Admin Portal
i need to disable screen voicemail for a user in the Admin Portal
1 vote -
provide training & video learning access using your provided polycom desk phone
Your training & video learning is great but I cannot find anywhere to learn about using the polycom desk phone you provide. We would benefit greatly from the same type of educational resources for this device.
1 vote -
Find extension number within the account regardless of whether it is a user, group or or IVR extension
There needs to be an "All Extensions" option somewhere in the menu to find what an extension is assigned to, similar to "All Numbers" that is under the "Phone Numbers" menu item. Sometimes, I'm asked to look for an extension but the requestor has no idea if it is a user extension, a group extension or IVR and there's no easy way to find it in the system.
1 vote -
Have more than one number routed to the same DID.
The customer would like to have more than one number routed to the same DID.
1 vote -
Have an option for the Super Admin to export all user's contact lists in one go
Have an option for the Super Admin to export all user's contact lists in one go.
9 votes -
HUD transfer overide user settings for Voicemail
Have calls transferred from HUD override call routing settings
12 votes -
substitute Caller ID for bulk upload up to 60000
the current design allows uploading 20 numbers for substitute Caller ID for bulk upload, The customer has a situation where they need to do it for 6000 users
46 votes -
Recover Deleted Contact List
We would like to request a feature that allows users to recover their deleted contact lists within the application. This would be extremely beneficial in preventing the loss of valuable information due to accidental deletion or errors.
Problem: Currently, when a user accidentally deletes contacts or contact lists, there is no easy way to recover them. This can result in significant data loss, especially for users who rely heavily on the contact list for personal or professional communication.
2 votes -
Call recording auto translate
Customer want to have the automatic translation for the call recording, Like if the language they are using on the call recording is Spanish customer want to translate it to English, customer want to have that feature available for the call recordings.
If possible to have atleast a notes transcription to automatically translate the language from other language to English or other way around
2 votes -
Add an option to display the user's name for internal calls setting through the Web portal
Add an option to display the user's name for internal calls setting through the Web portal
2 votes -
Turning direct messaging between two users into group messaging with multiple users
The ability to turn direct messaging conversations between two users into group conversations where the new participant can access the old conversations.
1 vote -
Option for Second missed call delivery to originating Ring group Voicemail
In the ring group call flow, forward the voicemail to the ringgroup voicemail, if the forwarded call queue missed the call.
Scenario: If all agents in the Ring group missed the call then it will be forwarded to the Call Queue, then if the call queue missed it, then forward the call to the Originating Ring group voicemail, (Second missed call delivery)
2 votes -
Attaching files to messages in the RingCentral app
Modify Attachment size limits for RingCentral messaging per user. Currently defaulted to 5GB.
2 votes -
Visibility of Contact information of guests to other guests
Visibility of Contact information of guests from/to other guests
2 votes -
Seperate RingCentral App Status for Internal Contacts and Guests
Seperate RingCentral App Status for Internal Contacts and Guests Contacts, so it will limit the visibility of the guests contacts
2 votes
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