9677 results found
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Page ring on Mitel deskphones
I would like to see the "Answer page ring" feature on Mitel desk phones. Currently, paging doesn't work with Mitel desk phones when using Ring Central. Having this feature for user's would help greatly.
1 vote -
Customized ringtone for Desk phone
Is sit possible to add a Customized ringtone for the Desk phone for a specific number dialed, queue, or IVR
8 votes -
Reporting Call Quality after Call
The user is struggling with daily network issues and is seeking assistance in reporting poor-quality calls after a call has ended. We find it inconvenient and manually connect issues to specific calls.This feature is to enable all users to report poor quality even after the call has concluded.
3 votes -
user details user RC number in contact details instead of personal number
user details user RC number in contact details instead of personal number
4 votes -
Add auto update option in APP
There should be an option in the MVP app to turn on auto updates even if it was installed via MSI.
2 votes -
Apply Template Scheduler
Whenever we apply a template to a group of phones, it restarts them. This is very disruptive, so it usually must be done after hours. Having the option to schedule when a template would apply would be very useful.
8 votes -
Hide the "My next steps" tab on myringcentral.com
You should be able to hide/acknowledge this red badge to remove it.
4 votes -
incoming new calls to automatically put on hold
if I am already on a call, the other calls still ring through. I would rather they be placed on hold until I finish my current call.
2 votes -
Analytics reports for specific time frame like between 6am to 6pm EST
Analytics reports for specific time frame like between 6am to 6pm EST
6 votes -
Blocking Robocalls Using Local Number
The customer would like to ask for feature that can block robocalls even if they are just using local number with their main company number
2 votes -
reports of declined and abandoned calls
to have reports showing declined and abandoned calls from admin portal
2 votes -
Missed Calls
We have 6 phones. When a phone rings and is picked up, all the other phones inicate that the call was "missed
7 votes -
Bulk assigning inventory numbers
The option to bulk assign numbers from the inventory would save the engineers a lot of time. Currently you have to assign numbers 1 by 1, such as when adding numbers as CCRNs using numbers from Number Inventory.
3 votes -
Option to download reports for all users call forwarding settings
Option to download reports for all users call forwarding settings as it is tedious to check every user
6 votes -
Email Notifications received by Users after being added for Automatic Call Recording should have an option for it to be disabled on the ...
...admin portal. Customer is requesting for an option to disable User's monthly email notifications for Automatic call recording.
7 votes -
Ability to retrieve deleted calls
would there be a way to retrieve deleted calls from the call log and app logs
10 votes -
SMS notification with call details
Customer would like to have a feature on the account where in if they receive SMS notification it includes call details example: Caller ID, phone number and time and date
2 votes -
Multi-site Forward all Company Call on Mobile App
Within the Admin Setting on the mobile app (with Admin permissions) There isn't an option to forward all calls on the main IVR/AA menu settings. You can do this if you go to the website on your mobile device, but if there is an urgent need and this feature is already preset there isn't any way to enable quickly. Custom Rules could work but still not ideal. Mimicking the same features on the mobile app would be great.
2 votes -
Customize "#" for IVR key press
Customer would like to use the "#" on the IVR to be connected to specific extension or user on the account
2 votes -
Filter feature for text messaging
Provide a filter for text messaging to filter by failed messages
1 vote
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