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12042 results found

  1. Option to disable the tone for warm transfer to another extension using the application.

    4 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  2. Hi there! I just had a quick question.. I am trying to use first orion to register my business so that my RingCentral phone numbers will show the business name when my agents outbound. They are asking for me to select a Service Provider but RingCentral does not come up as an option.

    2 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  3. Customer would like to have an additional tab or rule that would display the primary number for incoming calls instead of the caller ID on the Outbound Call/Faxes that is currently specified.

    For example:
    The current set up is Outbound Call/Faxes>
    Caller ID>For internal calls> Display my phone number> it showing the Company main number set for all users since it is their selected caller ID for external/ outgoing calls.

    8 votes

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  4. I would like to have pre-recorded messages played on the paging system. For example, fire drills, tornado warnings, etc. Can this be achieved through Ring Central where the receptionist can play a recording through the paging system to alert everyone?

    26 votes

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    Under Review  ·  6 comments  ·  Application  ·  Admin →
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  5. 1 vote

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    New  ·  0 comments  ·  Other  ·  Admin →
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  6. We need a feature that allows the use of deskphone without a number as ringer only. The deskphone must be added to call queue.

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  7. The Customer wants to have a POS system support without additional devices (like an ATA)

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  8. We want to have RingCentral Automator on mobile for easy access instead of accessing it via browser

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  9. allow to have a beep tone or any sound indicator for the customer when they are already engage in a call.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  10. Customer doesn't want to receive a text message from one specific number to a number that is not licensed. Customer wants to have an option to block a specific number.

    3 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  11. To be able to customize keyboard shortcut keys found on the RingCentral Phone App to become available on the RingCentral Desktop App including the use of F1-F12 keys.

    5 votes

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    2 comments  ·  Application  ·  Admin →
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  12. Remove the primary number as the outbound caller ID of all users, and a capabilities allowing users to select specific numbers from their inventory instead.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  13. Currently, only the admin of the archived team has the ability to recover the deleted team. By giving all super admin capability to bring back the archived team, it will be easier for them to recover it anytime they need it.

    2 votes

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  14. The customer needs to set up an address book in the admin portal. Once configured, all customer phones can download this information.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  15. It would be helpful if there were some sort of option for the webinar participants to add custom answers, like a text field (even a very limited one) in the webinar poll rather than the multiple-choice option.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Allow for personal ringtones to be imported into the android app.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  17. 3 votes

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    New  ·  1 comment  ·  General Phone  ·  Admin →
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  18. 2 votes

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    New  ·  0 comments  ·  Other  ·  Admin →
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  19. Filter calls contents, block inappropriate contents

    2 votes

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  20. Customer have 3 phone numbers assigned to his extension and when someone leave voicemail notification it will send the email notification to different email address on each number

    4 votes

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