11319 results found
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Create special Key code for call park
They can be able to Create special Key code for call park
4 votes -
Support Google Shared Drives with Archiver
Archiver only lets you select an account/folder in "My Drive" Add support for using a Google Shared Drive.
5 votes -
Allow separation of direct voicemail notification and shared voicemail notification.
For message-only extensions, or other extensions, which have voicemails shared to co-recipients, allow co-recipients to designate which voicemails they want to receive notifications for; direct or shared, or a mix/combination of direct and shared voicemails.
20 votes -
import SMS from other courier to RC
they would like their sms which was exported to be imported to RC
1 vote -
ability to add prompts on shared lines
ability to add prompts on shared lines, callers can choose a prompt for a person they want to talk to
1 vote -
multiple numbers on 1 device
We need to have multiple numbers on one device. Limited or Full license would be fine but we need to have the ability to have several DID numbers to show up on one phone so one person can answer it.
1 vote -
Delegate Additional Feature
We have a customer who would like to add a feature for the Delegate so that the Exec can barge to the call, like a normal call without making it a conference call by the Delegate or a parked call.
1 vote -
Ability for federated accounts to share contacts
The ability for federated accounts to share contacts using RC app and WebApp.
1 vote -
Visibility of missed calls from other user/ext to show in the RingCentral app
- we change the message recipient of 109 to 102 and we want it to show in the MISSED in the ringcentral app of ext 102
- but getting missed calls in emails is very painful
2 votes -
Ability to listen to multiple Push to Talk channels at the same time
Since a user can be a member of multiple Push To Talk channels it will be a great help if they can also listen to multiple PTT channels at once.
2 votes -
Enable and Disable Call Recording Prompt
We would like to have the option to enable/disable call recording prompts for user extensions, call queues, etc.
11 votes -
In RingCentral app, it takes 3 clicks to delete a voicemail. And you can only delete one message at a time. Please put a delete icon on th
In RingCentral app, it takes 3 clicks to delete a voicemail. And you can only delete one message at a time. Please put a delete icon on the line with the other quick pick choices.
1 vote -
Remember last used section on mobile app
On iOS the RingCentral app does not remember or resume to the last used section if the app is killed by iOS. This is a feature request for the mobile app to remember the last used section.
1 vote -
Allow adding a name/note when blocking a number.
This UI has changed recently for the worse. Previously, when adding a blocked number to an extension (like the company admin), you were given the opportunity to enter a name for the blocked number. I would generally use a descriptor indicating why it was blocked (most often junk faxes). But this week, theres a new UI that only allows entering the number, then you have to find the number in the list to add the name. Please roll back this change. The new UI is completely unnecessary.
1 vote -
Need "Display Extn Number" facility enabled to display extn numbers on Yealink Phones
Can Ring Central enable the feature "Display Extn Number" in order to display extn numbers on the Keys of Physical Phones as opposed to names please.
Upon checking with support we have this feature with Polycom phones but Yealink phone is not included
1 vote -
Make all of the customer's phone numbers accessible to the admin
Customers in Germany often use blocks of numbers (e.g. 0-99). These belong to the customer and are ported to RingCentral. As admin, I currently do not see any of these numbers in the service portal and therefore cannot quickly configure a new extension or queue. This non-feature is not acceptable for the German market. Please make all the numbers of the customer visible and usable in the inventory. Thanks!
1 vote -
Expand Characters Limit For SMS
There is a current limit when sending SMS per attempt, it would be better to increase the characters per SMS attempt for the convenience of our users.
14 votes -
Add an customizable emergency notification on Ring Central
A Ring Central notification that is designed to pop up prominently on the screen, immediately taking priority over the other chats and glips. It also functions to simultaneously send a notification to all the phone apps. This feature is particularly valuable in urgent situations such as fires, earthquakes, active shooters, unknown personal on site and other emergencies. It would be highly beneficial if this notification system includes a customizable preset text prompt, allowing for a swift and mass distribution of critical information to the entire company or specific groups and locations.
17 votes -
Install RingCentral application in batched
I want to be able to install the RC Phone app system wide for all users, without having to install it individually for each user that uses a single workstation.Just like the RC Desktop App.rc phone msi file
16 votes -
Get Billing invoice as Excel file
Due to the number of sites we have, but accounting department would like the billing invoice in an excel format so they can formulate the cost management to each site easirer. The PDF version doesn't work for us and converting the PDF to Excel is just a mess.
5 votes
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