12689 results found
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Inbound SMS integration
Please make inbound SMS text messaging included with the plans for purposes like 2 factor authentication codes. Like phone.com, inbound text messaging works automatically without doing anything but they do need to register for outbound text messaging.
2 votes -
Quick links to previous changes made in the admin portal
We would like to have option to go back right away to last changes made on the admin portal, instead of navigating through all the settings just to repeat the same change made.
7 votes -
Video Meeting Survey/Poll Feature
Can there be a feature when scheduling video meeting to create a real-time surveys and polls for invitees to participate in like Zoom?
4 votes -
Add Launch external app or website on DeskPhones
Add Launch URL capability on DeskPhones as well - currently only works on Desktop and Web App
3 votes -
voicemail
It would be valuable to have call queue members be able to access the call queue's voicemail box in their individual voicemail boxes. Example: They should see voicemails left to them specifically and they should see voicemails left to the Call Queues that they are members of with the queue name. This allows them to manage voicemails properly and not via email.
4 votes -
Option to Add on the Authorized/Permitted Email Just the Email Domain Aside from Actual Individual Email Address
There should be an option under Email-to-Fax where-in you can add just the email domain (Ex. @linksattuscaloosa.apartments) on the Email addresses permitted to send faxes so that everyone with email addresses on the same domain can send faxes using the extension's assigned fax number/numbers.
2 votes -
Adding speed dial on presence without the system adding 1 or 0 to the number
Adding speed dial on presence without the system adding 1 or 0 to the number. When adding a number to the presence, it automatically adds 1 (US) or 0 (UK), need a feature where it doesn't automatically adjust the number.
4 votes -
Ability to show incoming calls for IOS when on Silent mode
When turning on the Silence incoming calls on IOS mobile app, it doesn't show a pop up window for the incoming call. We need a setting that will show an incoming call on the phone even if its on silent mode to answer it.
1 vote -
Inquiry Regarding Two-Factor Authentication and Sharing with Others
customer would like to know if it's possible to receive two-factor authentication from this number and share it with one person or a group.
1 vote -
Ring Central Integration for HubSpot to include being able to access ring central in the new "Sales Workspace
Need to submit a request to update the Ring Central Integration for HubSpot to include being able to access ring central in the new "Sales Workspace
1 vote -
Force users to change their voicemail pin every X amount of days
Is there a feature we can enable that will force users to change their voicemail pin every X amount of days?
1 vote -
Would like to be able to tell when an agent has a call on hold or mute when I am listening to a recorded call cal
Would like to be able to tell when an agent has a call on hold or mute when I am listening to a recorded call cal
1 vote -
Bring back opening full text message window after entering phone #
Having an "opt out" option added in the last update is great. However what isn't great is that I can't see message history (if applicable) after typing the number. I would like an option in settings to bring this functionality back - searching for a number is a workaround I can use in the meantime, but I prefer seeing message history as soon as I type the number like it used to.
1 vote -
Disable music while connecting in intercom
Shawn would like to have an option to disable the music while connecting when dialing an ext thru intercom
2 votes -
Disable MFA for creating new users
wants the ability to disable MFA for creating new users on legacy accounts
2 votes -
BT Feature Request: To able to use Restricted global emergency and special service numbers as Ext. Number
Super Admins should be able to Enable/Disable the use of Restricted Global Emergency and Special service numbers as Ext. Number.
5 votes -
Admins to see users that downloads their call logs
Create a feature that allows super admin of the account to see, which users are downloading their call logs through an archiver
3 votes -
Automatic call forwarding when the PC is locked or shut down
When the PC is locked or shut down, it should be possible for a defined call forwarding to be activated automatically. This call forwarding should be automatically deactivated when you unlock the PC or start the Unify Office app.
25 votes -
to have a Reply feature for a particular chat message
There's no way to "reply" to a particular message once it's "buried" with other messages already, we can only continue chatting but no way if I want to send a response to a particular message, like in any other chat/message platforms
1 vote -
CQ download?
In EX Admin, in the user details section I am able to download an xlsx file of all users in the estate. Great! But ...
Can we have an option to download a more detailed CQ list, with for example managers, members, routing method, business hours...... etcBeen asked today for a comparison (83 queues) of business hours, fixed order v simultaneous and wait times.
Am regularly asked for other metrics.
1 vote
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